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IT Process Manager (m/f/d) - IT Business Development - onsite



IT, Sales & Business Development
Hamburg, Germany
Posted on Wednesday, April 24, 2024

Company Description

    Job Description

    The IT Business Development Team mainly supports +40 Development Teams at ABOUT YOU Tech in structuring and optimizing their projects and processes. To achieve this they closely work with the top management and the Tech & Product Leads of the company. The team’s projects vary a lot e.g. external software selection and migrations, cost center planning topics, IT investment cases, cost saving, process implementation, and change projects.

    The Process Manager role helps support change management e.g. newly formed teams and other organizational changes. Assist with new process implementation and evaluation of processes. Moderates team workshops across the company e.g. retrospectives and workshops to improve cross-team processes. Do you enjoy the challenge of quickly getting to grips with a wide range of topics, processes, and people to provide them with optimum support? Do you want to work on solutions with a wide range of stakeholders and thus increase our speed?

    What you will do

    • Work with a wide range of stakeholders e.g. with leads and their development teams from ABOUT YOU and SCAYLE and get insights into their way of working.
    • Ensure continuous improvement within the teams e.g. moderating regular retrospectives to improve the status quo
    • Moderates team workshops across the company e.g. team buildings, workshops to improve cross-team processes, project lessons learned or workshops about agile/lean/kanban practices.
    • Improving our tech organization e.g. by lean process optimization, increase automations, help with organizational change management.
    • Be a problem-solver and change agent, finding efficient & pragmatic solutions
    • Become a JIRA administrator who can be able to help and implement fast processes also for non-Tech Teams
    • Gain invaluable insights into a wide array of teams and processes across the ABOUT YOU group, working with the latest technologies and tools to support our 40+ Tech Teams.

    Who you are

    • At least 1 year of professional experience e.g. project management or process implementation
    • You show initiative, solution orientation, business value view and creativity when working on tasks and processes
    • Organizing is your strong suit, you always work in a very structured way
    • An analytical and conscious way of thinking and approaching things
    • Fluent English (at least C2 level), written and spoken

    Nice to have

    • Practical experience with agile/lean processes and methods, such as Scrum, Kanban, and Extreme Programming (for example as Agile Coach / Scrum Master) is an advantage
    • Consulting background
    • Practical experience with JIRA & Confluence or maybe even Admin knowledge in these tools
    • Skilled in change management like introducing processes and helping with organizational changes would be helpful
    • Experience in IT consulting
    • Agile certification or practical experience in agile process implementation
    • University degree in Work / Business Psychology or similar studies
    • German language skills

    What you will get on top

    • Grow together with one of the fastest growing eCommerce companies in Europe
    • Flexible working times
    • 40% discount on our online shop
    • Fresh fruits + drinks everywhere
    • Language courses (German & English)
    • Free sports courses & reduced price for gym membership
    • Subsidized public transportation ticket
    • Free choice of hardware and operating system (Mac, Windows, Linux) also for private usage
    • State-of-the-art tech stack running on AWS
    • Modern office in the city center of Hamburg
    • International working environment and English as company language
    • Company flats (subject to availability)
    • Agile work environment (MOVE) and cross-functional teams
    • Free access to Germany’s greatest developer conference code.talks
    • German health insurance included
    • Help in relocation and VISA process


    We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities and ethnicities feel welcomed and accepted exactly as they are. We believe that a diverse workforce essentially contributes to the ABOUT YOU culture. In order to maintain talent and diversity, we emphasize the care for physical health, mental health and overall well-being. Our values and work ethics essentially contribute to our brand mission: empower acceptance and shape an inclusive, fair and circular fashion culture.

    We are looking forward to receiving your application – preferably via our online application portal! Thus, we can ensure a faster process and for you it is very easy to upload your application documents.