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(Senior) Product Manager - Transaction & Customer (m/f/d)



Product, Customer Service
Hamburg, Germany
Posted on Tuesday, May 14, 2024

Job Description

Join the forefront of e-commerce innovation at SCAYLE. As a core component of our in-house eCommerce platform, your role will focus on advancing order processing services and developing scalable, modular SaaS solutions for a global clientele. Embrace a role where your product management expertise drives enterprise-level e-commerce transformation.

What you will do

  • Work in a rapidly evolving environment with daily challenges in transforming business goals into technical solutions
  • Managing complex products that involve multiple applications in a multi-tenant e-commerce environment.
  • Navigating stakeholder requirements and expectations from various business units for checkout and order processing systems.
  • Employing strong communication and negotiation skills to align diverse teams and stakeholders towards common goals.
  • Overseeing resource allocation and roadmap timelines in a setting with competing priorities and tight deadlines
  • Collaborate with a dedicated, self-sufficient team from a variety of nationalities in specifying and building end-to-end features

Who you are

  • University degree of business administration, business informatics, computer science or equivalent knowledge
  • At least 4 years work experience in product management
  • Have experience working, understanding & specifying processes within IT systems and are familiar with REST API, databases, etc.
  • Experience in managing stakeholders from both technical and business backgrounds
  • Project or product management background with an emphasis on IT or SaaS
  • Understanding of impact analysis, identification of edge-cases and dependencies, clarification of priority and business value, and defining potential approaches to resolution
  • Experience in triaging operative issues, identifying technical dependencies and evaluating business impact
  • Analytical mindset, logical and structured approach of problem solving
  • Proactive, solution-oriented, self-motivated and communication is one of your strengths

Nice to haves

  • Exceptional competence with Jira


  • Grow together with one of the fastest growing eCommerce companies in Europe
  • Flexible working times
  • 40% discount on our online shop
  • Fresh fruits + drinks everywhere at the Office
  • Language courses (German & English)
  • Free sports courses & reduced price for gym membership
  • Mobility subsidy
  • Free choice of hardware and operating system (Mac, Windows, Linux) also for private usage
  • State-of-the-art tech stack running on AWS
  • Modern office in the city center of Hamburg
  • Remote work on Mondays and Fridays
  • International working environment and English as company language
  • Company flats (subject to availability)
  • Agile work environment (MOVE) and cross-functional teams
  • Free access to Germany’s greatest developer conference code.talks
  • Company pension scheme
  • Help in relocation and VISA process

We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities, and ethnicities feel welcomed and accepted exactly as they are. We believe that a diverse workforce essentially contributes to the ABOUT YOU culture. In order to maintain talent and diversity, we emphasize the care for physical health, mental health, and overall well-being. Our values and work ethics essentially contribute to our brand mission: empower acceptance and shape an inclusive, fair, and circular fashion culture.

We are looking forward to receiving your application – preferably via our online application portal! Thus, we can ensure a faster process and for you it is very easy to upload your application documents. :-)