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Advanced Application/Cloud Support & Engineering Manager



Software Engineering, Other Engineering, Customer Service
Bloomington, IL, USA
Posted on Tuesday, January 23, 2024

Job Description

Advanced Application/Cloud Support & Engineering Manager (Accenture LLP; Bloomington, IL): Accenture LLP has multiple openings for the position of Advanced Application/Cloud Support & Engineering Manager in Bloomington, IL, and the job duties are as follows:

  • Collaborate with Business Stakeholders and Solution Architects to gather high level requirements while assessing the current technology stack and convert into design specifications.
  • Maintain applications according to SLAs.
  • Work across the Service Delivery Lifecycle on engineering solutions for new system rollouts, major/minor enhancements, and/or ongoing maintenance of existing applications.
  • Identify and assess complex problems that require in-depth evaluation of variable factors and create solutions for implementation by the team.
  • Provide continuous improvement and value creation ideas in the day to day operations.
  • Review and analyze the effectiveness and efficiency of existing systems proactively and develop strategies for improving or further leveraging these systems.
  • Conduct project and issue management (including status reporting, and issue reporting) for assigned scope of work and make decisions that impact the team through regular consultation with senior management.
  • Adhere to strategic direction set by senior management.