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GN - SONG - C&S - Digital Commerce - Software & Platform - Senior Manager



Redmond, WA, USA
Posted on Friday, June 14, 2024

S&C GN Song Commerce & Sales

Join our team of Commerce consultants who work on Digital Commerce strategy and transformation practices to accelerate business change.

Practice: Global Network Song Commerce & Sales - E-Commerce I Areas of Work: Digital Commerce | Level: Senior Manager / Manager | Location: Bengaluru, Mumbai, Gurgaon, Chennai, Pune, Hyderabad, Kolkata | Years of Exp: Minimum 12-14 years with 80% relevant experience

Explore an Exciting Career at Accenture

Are you passionate about scaling businesses using in-depth Digital Commerce Strategy and execution techniques? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest?

Then, this is the right place for you! Welcome to a host of exciting global opportunities in Accenture S&C GN Song.

The S&C GN Song consulting team is aligned to the Strategy & Consulting Global Network division of Accenture and works with clients across its commerce, marketing, sales and services department. As part the team, you will provide transformation services across key offerings like Marketing Transformation, Commerce Transformation, Sales & Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing and sales strategies and thereby optimizing their cost to serve, thus improving revenue per customer.

You will work closely with our clients as Consulting Professionals who design, build and implement strategies that can help enhance business performance. As part of these, you will drive, lead the workstream or the consulting team in the following:

  • Business processes and e-commerce platform knowledge: In-depth knowledge of e-commerce constraints. Strong experience in B2B Commerce and/or D2C
  • Industry best practices: Expertise on how SFCC/ SAP commerce cloud (SAP Hybris Commerce)/ Adobe Magento platform can transform commerce for our clients
  • Bridge the gap between business problems and technical solutions: Ability to think through problems and make actionable recommendations through assessment and solutioning.
  • Understanding of business language: Ability to work with client, shape the end-to-end solution, help translate the requirements and feature list into user stories which can be understood by the delivery teams
  • Assets, Solutions and POVs: Ability to lead a team to build Accenture level assets and commerce solutions and industry POVs related to commerce trends

Bring your best skills forward to excel at the role:

  • Functional hands-on experience: on Commerce strategy areas such as Offline to Online transformation (Product), Channels (DTC & E-commerce- Process, Set Up and Scale up), Communication, Commerce Content & performance, Social commerce, Influencer marketing and growth hacking on social media
  • Create valid business case and strategic transformation roadmap: Good understanding of market realities, benefit to business and complexities of implementation to define strategic commerce roadmap for Clients
  • Use creativity and innovation: Able to work in a fast-paced environment with the ability to abstract detail into larger patterns
  • Senior stakeholder management - Experience of working with senior stakeholders for alignment and buy-in of projects led by the candidate

Your experience counts!

  • MBA preferably in Sales & Marketing
  • A minimum 12 –14 years of total experience with minimum 10 years of digital commerce functional experience in areas of E-commerce- Strategy, GTM; Product; Commerce Operations; Growth & P&L Management; Performance Marketing (E-com & DTC), Digital Marketing & Transformation; Content Marketing; Social Commerce & Growth Hacking etc.

What’s in it for you?

  • An opportunity to work on transformative projects with key G2000 clients
  • Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies.
  • Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional.
  • Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities
  • Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

About Accenture:

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at

About Accenture Strategy & Consulting:

Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Strategy & Consulting Global Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our S&C Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit

Accenture Global Network Song | Accenture in One Word

At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.

Equal Employment Opportunity Statement

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Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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