Project Role : Custom Software Engineer
Project Role Description : Deliver predictive and intelligent delivery approaches based on automation and analytics. Drive the automation of delivery analytics to gather insights from data.
Must have skills : Datadog
Good to have skills : Application Performance Management (APM) Architecture
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Role Description:

We are seeking a skilled Monitoring SME with deep expertise in DataDog and integration with ITOM / ITSM. The candidate will be responsible for designing and implementing monitoring templates for infrastructure and applications, design and develop dashboards for real-time visibility into infrastructure health and application performance.

Must Have Skills:

- Datadog Product Expertise (Infra, APM, Metric collection, Ingestion, Dashboard creation and optimization)
- Python / Ansible


Good to Have Skills:

- ServiceNow ITOM
- AWS/Azure Cloud Knowledge

Job Requirements:

Key Responsibilities:

Deploy Datadog in distributed environment and integration with ITOM /ITSM.

Setup Metric, Anomaly, Composite and other custom monitors to support Infrastructure, Application, and Business services.

Configure Application Performance Monitoring (APM) and Real User Monitoring (RUM) to track service latency, throughput (RPS/QPS), and end-user experience of various applications.

Able to Resolve Datadog environment and observability related issue through troubleshooting and coordination with relevant teams.

Configure and manage SLA/SLO definitions

Design and maintain dashboards to provide real-time visibility into service health, CMDB, and operational metrics

Technical Experience:

Minimum of 3.5 years of experience in Datadog monitoring implementation and administration ((Infra, APM, Metric collection, Ingestion, Dashboard creation and optimization). Proficiency in Python development ,ThousandEye and ITOM will be added advantage.

Professional Attributes:

Excellent verbal and written communication skills. Ability to work independently and collaboratively in a fast-paced environment. Strong analytical and problem-solving skills.

Educational Qualification and Certification:

Graduate Degree in Computer Science, Information Technology, or related field. Relevant certifications are a plus.15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.