Customer Success Management Analyst with Hungarian and/or Romanian (SAS)
Accenture
Redmond, WA, USA
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.
Join our Microsoft Cloud sales team and help businesses move to the cloud! You’ll connect with new customers, show them the value of Microsoft solutions, and help them find the right fit for their goals.
THE WORK:
Build relationships with key business and technical stakeholders
Present Microsoft Cloud solutions tailored to client needs
Support clients with demos, leveraging Microsoft existing programs
Provide technical guidance to accelerate the sales cycle
Identify upselling and cross-selling opportunities
Understand client business needs and recommend suitable solutions
Stay up to date with Microsoft technologies and market trends
Collaborate with internal sales and account teams
Participate in trainings and continuously develop your skills
Contribute to achieving and exceeding sales targets
Assess customer needs and propose best-fit Microsoft solutions
Provide technical guidance to accelerate the sales cycle
Collaborate with Scale Seller (CLM) and Deal Acceleration Specialist (DAS)
Focus on opportunity velocity across the sales cycle
REQUIRED QUALIFICATIONS:
Minimum 1 year of experience in inside sales, customer success, sales support, or a related commercial role.
Experience engaging with business and technical stakeholders during customer conversations.
Experience in supporting sales opportunities, including identifying and driving upselling or and cross-selling activities.
Experience in presenting technology solutions to customers in a clear and engaging manner.
Experience in maintaining or updating sales pipeline data ensuring accuracy and consistency..
Full professional proficiency in Hungarian and/or Romanian at a minimum C1 level.
Full professional proficiency in English at a minimum C1 level.
PREFERRED QUALIFICATIONS
Experience working with Microsoft Cloud solutions.
Experience providing solution demonstrations or technical overviews.
Microsoft certifications.
Experience collaborating with internal sales or account teams.
Experience participating in pipeline or deal review meetings.
WHAT’S IN IT FOR YOU?
Hybrid work: 3 days office/2 days home, Office located in Warsaw or Wrocław
Work on projects for international clients, expanding your design skill set. Gain insights and feedback from a diverse team.
Thrive in an exciting workplace that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are welcomed.
Engage in creative projects that foster your development. Access continuous learning through workshops and skill-building initiatives.
WHAT WE OFFER?
Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.
A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
Employee Assistance Program - legal, financial, and psychological consultations.
Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
Paid employee referral program.
Private medical care, life insurance.
Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).
WHAT WE BELIEVE:
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law. All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities. Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with
Clicking apply I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes, and that it is a data controller within the meaning of GDPR. More information about Accenture (and if necessary also its representative) can be found here: https://www.accenture.com/pl-pl/privacy-policy
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
