Procure to Pay Operations Analyst
Accenture
Bengaluru, Karnataka, India
Posted on May 30, 2026
Skill required: Procure to Pay - Master Data Management (MDM)
Designation: Procure to Pay Operations Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned with Accenture s Finance Operations vertical, serving as a senior practitioner and team lead for Procurement Operations within a managed services engagement. You will oversee the day-to-day execution of the Procurement Operations team — managing workload distribution, ensuring KPI performance across PR/PO processing, vendor master data, and Tier 1 helpdesk operations, and serving as the primary escalation point for complex issues. You will drive SOP governance, team capability development, and continuous improvement. Procurement policy interpretation, supplier negotiation, approval authority, and sourcing strategy decisions are handled internally by the business and are not part of this role.
What are we looking for? Bachelor s degree in Business, Supply Chain, Sourcing, Procurement, or related field; MBA a plus Hands-on experience with procurement intake and ERP systems for end-to-end PO management and vendor master data Strong working knowledge of ITSM or helpdesk tooling for team operations and KPI tracking Familiarity with analytics or reporting platforms for operational performance reporting Strong working knowledge of SOX controls, internal controls, and audit-ready documentation practices Experience in Source to Pay services, procurement processing, and spend analysis Prior experience mentoring, coaching, or supervising team members Exposure to process improvement methodologies Proficiency in Microsoft Excel and PowerPoint Exceptional multi-tasking skills with the ability to manage multiple end-to-end process cycles simultaneously Strong analytical and problem-solving skills with attention to detail Excellent written and verbal communication skills; ability to build and maintain relationships with suppliers and internal stakeholders Strong project management and relationship-building skills Contin
Roles and Responsibilities: •Lead, mentor, and develop a team of Procurement Operations Specialists, managing daily workload distribution across PR/PO, vendor master, and helpdesk queues Monitor team KPI and SLA performance in real time; identify bottlenecks, rebalance workloads, and intervene proactively to prevent backlogs Serve as primary escalation point for complex procurement issues; perform root cause analysis (RCA) and corrective action planning (CAPA) Conduct regular 1:1s, performance reviews, and coaching sessions to build Specialist capability Manage onboarding and training for new team members, ensuring proficiency in internal systems and SOPs Coordinate resource allocation and coverage across shifts and during peak periods Develop, maintain, and version-control SOPs, desktop procedures, and exception playbooks for all Procurement Operations activities Ensure all team activities comply with SOX controls, internal policies, and audit requirements; maintain audit-ready transaction logs Prepare documentation and provide support for internal and external audits Serve as primary point of contact for escalated procurement enquiries; manage relationships with internal stakeholders to achieve SLA targets and maintain the appropriate control environment Oversee and quality-check PR validation and PO management activity across the team Oversee vendor master data maintenance and vendor onboarding coordination; ensure non-compliant or delayed cases are escalated internally per SOPs Oversee Tier 1 procurement helpdesk operations; ensure complex issues are routed to the appropriate internal teams within KPI targets Produce and distribute procurement performance reports and operational dashboards; present findings to internal stakeholders as part of the governance cadence Analyse procurement processing trends and exception patterns; recommend strategies to improve efficiency and compliance Identify process improvement opportunities; present recommendations to leadership and drive implementation of approved initiativesAny Graduation
Designation: Procure to Pay Operations Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned with Accenture s Finance Operations vertical, serving as a senior practitioner and team lead for Procurement Operations within a managed services engagement. You will oversee the day-to-day execution of the Procurement Operations team — managing workload distribution, ensuring KPI performance across PR/PO processing, vendor master data, and Tier 1 helpdesk operations, and serving as the primary escalation point for complex issues. You will drive SOP governance, team capability development, and continuous improvement. Procurement policy interpretation, supplier negotiation, approval authority, and sourcing strategy decisions are handled internally by the business and are not part of this role.
What are we looking for? Bachelor s degree in Business, Supply Chain, Sourcing, Procurement, or related field; MBA a plus Hands-on experience with procurement intake and ERP systems for end-to-end PO management and vendor master data Strong working knowledge of ITSM or helpdesk tooling for team operations and KPI tracking Familiarity with analytics or reporting platforms for operational performance reporting Strong working knowledge of SOX controls, internal controls, and audit-ready documentation practices Experience in Source to Pay services, procurement processing, and spend analysis Prior experience mentoring, coaching, or supervising team members Exposure to process improvement methodologies Proficiency in Microsoft Excel and PowerPoint Exceptional multi-tasking skills with the ability to manage multiple end-to-end process cycles simultaneously Strong analytical and problem-solving skills with attention to detail Excellent written and verbal communication skills; ability to build and maintain relationships with suppliers and internal stakeholders Strong project management and relationship-building skills Contin
Roles and Responsibilities: •Lead, mentor, and develop a team of Procurement Operations Specialists, managing daily workload distribution across PR/PO, vendor master, and helpdesk queues Monitor team KPI and SLA performance in real time; identify bottlenecks, rebalance workloads, and intervene proactively to prevent backlogs Serve as primary escalation point for complex procurement issues; perform root cause analysis (RCA) and corrective action planning (CAPA) Conduct regular 1:1s, performance reviews, and coaching sessions to build Specialist capability Manage onboarding and training for new team members, ensuring proficiency in internal systems and SOPs Coordinate resource allocation and coverage across shifts and during peak periods Develop, maintain, and version-control SOPs, desktop procedures, and exception playbooks for all Procurement Operations activities Ensure all team activities comply with SOX controls, internal policies, and audit requirements; maintain audit-ready transaction logs Prepare documentation and provide support for internal and external audits Serve as primary point of contact for escalated procurement enquiries; manage relationships with internal stakeholders to achieve SLA targets and maintain the appropriate control environment Oversee and quality-check PR validation and PO management activity across the team Oversee vendor master data maintenance and vendor onboarding coordination; ensure non-compliant or delayed cases are escalated internally per SOPs Oversee Tier 1 procurement helpdesk operations; ensure complex issues are routed to the appropriate internal teams within KPI targets Produce and distribute procurement performance reports and operational dashboards; present findings to internal stakeholders as part of the governance cadence Analyse procurement processing trends and exception patterns; recommend strategies to improve efficiency and compliance Identify process improvement opportunities; present recommendations to leadership and drive implementation of approved initiativesAny Graduation
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
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