Technology Support Engineer
Bengaluru, Karnataka, India
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : Microsoft Azure Stack
Good to have skills : Microsoft Azure IaaS, Microsoft Azure Architecture, Microsoft Azure VMWare Solution
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Job Description – Azure Local SME (CL 9)
Role Title
Azure Local SME (CL 9)
Role Summary
We are seeking a highly skilled Azure Local SME (CL 9) to lead hybrid cloud infrastructure delivery, focusing on Azure Local (Azure Stack HCI) integrated with Azure Cloud and VMware environments.
The role requires a strong blend of technical leadership and hands-on expertise, with accountability for solution design support, migration execution, and operational excellence across hybrid platforms.
The candidate will act as a subject matter expert, driving critical initiatives such as Azure Local deployment, Azure Arc integration, and VMware-to-Azure transformation.
Primary Skill (Must-Have)
Azure Local (Azure Stack HCI / Hybrid Cloud Infrastructure)
Deep expertise in Azure Local / Azure Stack HCI architecture, deployment, and operations
Strong understanding of hybrid cloud design and Azure Arc integration
Experience leading on-prem to Azure Local and cloud transformation initiatives
Ability to define and implement secure, scalable, and highly available hybrid environments
Knowledge of governance, compliance, and operational frameworks for hybrid cloud
Secondary Skills
Azure Cloud
Strong knowledge of Azure IaaS services (VMs, Storage, Networking)
Azure Arc onboarding, governance, and lifecycle management
Integration of Azure Local with Azure services (Monitoring, Security, Backup)
Experience in cloud migration and workload modernisation
VMware
Expertise in VMware vSphere, ESXi, and vCenter
Experience with Azure VMware Solution (AVS) / VMware migration and hybrid integration
Strong understanding of vSAN, cluster design, DR, and platform modernisation
Key Responsibilities
Lead Azure Local deployments and hybrid infrastructure setup
Drive Azure Arc enablement and hybrid cloud integration
Lead and support VMware to Azure / Azure Local migration initiatives
Provide technical leadership for infrastructure design, onboarding, and stabilisation
Ensure high availability, scalability, and operational readiness of hybrid platforms
Implement and enforce security, governance, and compliance controls
Drive automation and standardisation across hybrid environments
Troubleshoot complex issues and act as L3/L4 escalation SME
Partner with cross-functional teams (Cloud, VMware, Network, Security) for delivery
Support audit, compliance, and documentation activities (aligned to enterprise governance frameworks)
Leadership & Functional Skills (CL 9 Expectation)
Acts as Technical SME / Lead for Azure Local domain
Drives end-to-end ownership of modules or workstreams
Strong stakeholder communication and coordination skills
Ability to mentor junior engineers (L10/L11)
Strong experience in SLA-driven, audit-compliant delivery environments
Capable of handling ambiguity and driving resolution independently
Experience & Qualification
8–12 years of overall IT experience
4+ years in Azure / Hybrid Cloud environments
Proven experience in hybrid infrastructure (on-prem + Azure)
Hands-on exposure to VMware and migration platforms
Bachelor s degree in Engineering / IT or equivalent
Certifications (Preferred)
Microsoft Azure Administrator (AZ 104)
Azure Solutions Architect (AZ 305) – Good to have
Azure Hybrid / Azure Stack HCI certifications – Added advantage
VMware Certified Professional (VCP)
ITIL Foundation
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
