ServiceNow Senior Implementation Specialist

A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!

The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.

If you have experience on ServiceNow and expertise in architecting and designing solutions, and helping clients develop innovative solutions that always offer the best customer experience and optimize internal interactions, then we want to meet you.

You’ll have an opportunity to shine and work collaboratively with a very strong ServiceNow team across Canada, helping our clients leverage the power of technology to address their pressing business needs.

Learn more about ServiceNow at Accenture Here

Job Description:

• Within the ServiceNow group, the implementation specialist is responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
• Work with clients to provide technical expertise in multiple ServiceNow modules: ITSM, ITOM, FSM, SPM, CSM, HR, Security, Asset Management (HAM/SAM), Platform/Integration, Portal/UI, GRC
• Understand and utilize ServiceNow methodologies, collateral, and accelerators
• Conduct gap analysis and assessments to identify the delta between current and desired ServiceNow environment
• Design, build, test and implement ServiceNow solutions
• Install and configure ServiceNow infrastructure environment
• Assist with demonstrations of ServiceNow platform capabilities
• Participate in project team collaboration sessions with PM, Solution Architects and Process Consultants
• Provide support for existing ServiceNow solutions and recommend opportunities for enhancements

Basic Qualifications:

• A bachelor's degree in a related field or completion of a college program
• Minimum 4 Years' experience with designing, developing, testing and implementing ServiceNow solutions
• Minimum 4 Years of experience in JavaScript, AngularJS, HTML/CSS or related application development
• 2 or more years of experience with custom application development on the ServiceNow platform
• Advanced experience in multiple ServiceNow modules: ITSM, ITOM, FSM, SPM, CSM, HR, Security, Asset Management (HAM/SAM), Platform/Integration, Portal/UI, GRC
• Proficiency in SeviceNow portal development.
• Current Certifications - ServiceNow Certified System Administrator and at least one other Certified Implementation Specialist designation.
• Advanced Skills with ServiceNow Development APIs and LDAP Integration

Nice to have

• Eligible for reliability clearance
• Bilingual (French and English)

Toronto, Ontario

Calgary, Alberta

Ottawa, Ontario

Regina, Saskatchewan

Vancouver, British Columbia

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