Purpose & Overall Relevance for the Organization:

The active management of products or services throughout their lifecycle (inception through to retirement) in order to address market opportunities and customer/user needs and generate the greatest possible value for the business. The adoption and adaptation of product development models based on the context of the work and selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.

Key Responsibilities:

Portfolio, program and project support

• Uses recommended portfolio, program and project control solutions for planning, scheduling and tracking.
• Sets up project files, compiles and distributes reports.
• Provides administrative services to project boards, project assurance teams and quality review meetings.
• Provides guidance on project management software, procedures, processes, tools and techniques.

Business analysis

• Investigates operational needs and problems, and opportunities, contributing to the recommendation of improvements in automated and non-automated components of new or changed processes and organization.
• Assists in defining acceptance tests for these recommendations.

Requirements definition and management

• Defines and manages scoping, requirements definition and prioritization activities for small-scale changes and assists with more complex change initiatives.
• Follows agreed standards, applying appropriate techniques to elicit and document detailed requirements.
• Provides constructive challenge to stakeholders as required.
• Prioritizes requirements and documents traceability to source.
• Reviews requirements for errors and omissions.
• Provides input to the requirements base-line.
• Investigates, manages and applies authorized requests for changes to base-lined requirements, in line with change management policy.

Release and deployment

• Uses the tools and techniques for specific areas of release and deployment activities.
• Administers the recording of activities, logging of results and documents technical activity undertaken.
• May carry out early life support activities such as providing support advice to initial users.

Product management

• Applies standard techniques and tools to carry out analysis and performance monitoring activities for specified products.
• Supports problem resolution, resolves issues and acts on feedback and usage of in-life products.
• Creates product collateral and monitors results and feedback from product campaigns.

If required: People Management / Resource Management:

• May be involved and gives some input on hiring Transition decisions
• Ensures appropriate leadership skills are present at every level through creating a motivational and supportive work environment in which employees are coached, trained and provided with career opportunities through development
• Allocates the different work to the respective employees considering experience, complexity, workload and organizational efficiency
• Continuously monitors and evaluates team workload and organizational efficiency with the support of IT systems, data and analysis and team feedback and makes appropriate changes to meet business needs.

• Provides team members/direct reports with clear direction and targets that are aligned with business needs and GIT objectives

Key Relationships:

• Global IT
• Respective business function (GOPS, Finance, HR, Brand Marketing, Wholesale/Retail)
• HR Management
• Controlling

Requisite Education and Experience / Minimum Qualifications:

• Four-year college or university degree with focus on Business Administration or IT or related areas, or equivalent combination of education and experience
• Proficient spoken and written command of English
• At least 5-year experience in IT
• 2 years of experience in relevant area
• 1 year of experience in team management
• Understanding of different culture
• Participated in projects with people from other functions/markets