Purpose & Overall Relevance for the Organization:

The Senior Manager Retail Excellence SCM EMEA is responsible for coordinating and driving the SCM Retail roadmap with focus on close alignment with Sales, coordinating different SCM functions on key initiatives, performance improvements and tactical alignment as needed. The role is contributing to reach a best-in-class service model for adidas owned Concept Stores and Factory Outlets.

Key Responsibilities:

• Contribute significantly to the definition and prioritization of Supply Chain initiatives towards a tailored roadmap for Retail
• Drive the partnerships with stakeholders in EU SCM, Global SCM, Sales and IT to facilitate consistency between expectations and capabilities through proactive communication
• Act as trusted partner to Retail commercial teams by owning communication in regards to performance, capabilities, new implementations and escalations
• Drive Retail initiatives in collaboration stakeholders as per committed timelines
• Support Global SCM in definition of Retail SC specific metrics around Availability, Service, Inventory and Costs, incl Omnichannel activities
• Monitor performance of Supply Chain initiatives against targets - identify deviations and initiate necessary changes
• Drive continuous system and process enhancements that help improve the Retail Supply Chain related KPIs
• Contribute to target setting for Retail Performance for the relevant KPIs with a clear rationale and get them approved
• Drive transparency and manage dependencies across key initiatives
• Contribute significantly to continuous improvement of Supply Chain Retail and Omnichannel capabilities
• Oversee and resolve any escalations to ensure targets and KPIs are achieved
• Maintain toolkit and best practices

Key Relationships:

• Stakeholders can relate to the following core functions:
  • SCM EU (DCs, Transport, Order Fulfillment, Product Supply, Analytics, Strategy Execution, Trans4rm, etc.)
  • Retail commercial functions (Europe & Global)
  • Retail & eCom Omnichannel team
  • Global SCM teams
  • Finance
  • Global and Europe IT

Knowledge Skills and Abilities:

• Proven collaboration and people skills
• Excellent communication skills, especially when interacting with different levels of business
• Ability to mediate, convince and build consensus between cross-functional stakeholders with different objectives
• Ability to work in a fast-paced environment with different international cultures
• Business- and solution-oriented mindset
• Strong experience to manage a wide range of complex assignments and/or projects
• Broad and deep knowledge about eCom, Retail & Omnichannel fulfilment
• Self-initiated and pro-active mind-set

Requisite Education and Experience / Minimum Qualifications:

• College or university degree
• Over 5-7+ years of relevant work experience in eCom/Retail/Omnichannel fulfillment related functions
• Prior work in business functions (i.e. Sales, Retail, eCom) is a plus