Purpose & Overall Relevance for the Organisation:

• Support the Manager MOPS SOUTH to build and streamline Cluster GTM processes into a unified/integrated EM go-to-market approach and calendar.
• Coordination & execution of all aspects of the SOUTH Go-to-Market Process with regards to Samples and Showrooms

Key Responsibilities:

• Plan and coordinate GTM sample handling timelines and showroom preparation activities.
• Ensure timely readiness of seasonal showroom set-up and merchandising execution.
• Receive, track and manage all footwear, apparel and accessories samples.
• Maintain sample master files, documentation and related reporting.
• Responsible for sample invoicing, crediting and allocation to relevant functions.
• Act as the key contact for all sample management related matters.
• Coordinate local and international shipping, courier management and sample tracking.
• Manage and maintain the sample room including administration, controls, security and stock accuracy.
• Coordinate temporary showroom support staff and assist with onboarding and training.
• Support bi-annual sample clearance activities and inventory clean-up processes.
• Assist with planning and execution of local production content creation and upload.
• Support implementation and execution of end-to-end GTM processes and milestones.
• Assist and support other Marketing Operations ad hoc activities as required.

Key Relationships:

• Cluster Merchandising Teams (BUs, DTC)
• Other Cluster Teams, e.g. Sales, Customer Service, Purchasing
• EM MOPS
• EM IT, Business Solution, Business Intelligence

KPIs:

• Adherence to defined timelines, completeness of content delivered
• Project delivery: agreed timelines, budgets and impact assessed

Key Relationships:

• EM South Sales & Marketing Teams
• Finance, Retail and Commercial Teams
• Global and Regional Marketing Operations Counterparts
• External Couriers and Service Providers
• Temporary Showroom Staff

Knowledge, Skills and Abilities:

• Advanced Excel skills
• Strong attention to detail
• Ability to manage multiple priorities and deadlines
• Strong stakeholder engagement and communication skills
• Experience with inventory, sample or product management processes

Requisite Education and Experience / Minimum Qualifications:

• Grade 12 / Matric

• 3-5 years relevant experience in sample management, product operations, merchandising or marketing operations

• Experience supporting GTM processes and/or showroom operations preferred