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UX Designer



Datchet, Slough, UK
Posted on Friday, July 5, 2024

Who we are

Petplan is the UK’s favourite pet insurer and part of Allianz Insurance plc.

At Petplan, we’re all about pets. Big or small, young or old – we know you want the best for them. The health of animals and the joy they bring to their owners has always been at the heart of what we do. In fact, it is the reason we exist.

Many of our staff are pet owners too so we understand what a worrying time it is if your animal is ill or injured.

We love pets as much as you do

Allianz is a global insurance company serving across 70 different countries, but from the very first day you join our team you’ll know that your contributions are valued. We offer world class learning and career development opportunities, while we celebrate an inclusive culture.

Role Description

We have a fantastic opportunity for a UX Designer to join our family of talented people in the Sales Optimisation team.

The UX Designer will support the design and development of great online journeys for our customers to drive growth and customer satisfaction. You’ll thrive on understanding how customers think and behave online and will build that into the discovery stages through to final design.

In performing this role, your core duties and responsibilities will include (but will not be limited to):

  • Support our digital UX functions, including all areas of digital product design, from user research to producing low-fi sketches and prototypes, through to high quality fully interactive, responsive wireframes.

  • Collaborate with team members and product managers to understand customer needs and translate them into effective UI designs.

  • Help to maintain our design system to ensure brand consistency across all interfaces

  • Communicate clearly and collaborate with team members to address and solve issues or challenges that arise.

  • Carry out tasks with a high attention to detail to ensure that work is completed to a high level of quality.

  • Adapt to new situations and embrace technologies quickly and effectively.

  • Manage your time efficiently to meet deadlines and prioritise tasks effectively.

About You

To be a success in this role, you will have a passion for pets, and experience or knowledge of the Animal Health industry would be an advantage.

Previous knowledge of design Software Proficiency: Skilled in Figma, Adobe Creative Cloud, and Miro would be desirable.

Knowledge of User-Centered Design (UCD) Expertise: Deep understanding of UCD principles and UX methodologies desirable.

You will be able to demonstrate innovative thinking and creativity in problem-solving.

You will be able to executes work with meticulous attention to detail.

You will have the ability to handle a wide range of projects, from ambiguous to well-defined, simple to complex, and leading them from concept to completion.

You will be confident in working independently and making informed decisions however also a effective team player with strong collaborative skills when required.

Our Ways of Working

The role will be based at Allianz Ditton Park, Riding Court Road, Datchet SL3 9LL.

Our office with flex model means that you will have the opportunity to work from home as well as the office. As a hybrid worker you will be in the office between 2 and 16 days per month depending on individual and business need. This will be discussed at interview stage

Do you need some flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen.

Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.

What We Will Offer You

Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you.

We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:

  • 25 Days holiday with flexible buy/sell holiday options

  • Annual performance related bonus

  • Contributory pension scheme

  • Development days

  • A discount up to 50% on a range of insurance products including car, home and pet

  • Retail Discounts

Our Purpose and Values

We secure your future

Be Brave | With Heart | Everyone Counts | Inspiring Trust

Our purpose and values are more than just words on a website - they are the why and how of Allianz. They influence everything we do and guide us how to do it.

Created by our people, for our people, they shape our culture, bring us together, and inspire us to be the best. Building on inclusive culture for us all to succeed.

Diversity & Inclusion

At Allianz, we value diversity and inclusion and back this up with our accreditations, Allianz is EDGE certified for gender inclusion, members of the Women in Finance Charter, a Disability Confident employer, Stonewall Diversity Champion members, signatories of Business in the Community's Race at Work Charter, and an Armed Forces Covenant gold standard employer.

We recognise the strength of neurodiversity in the workplace, and the far-reaching benefits of embracing a spectrum of thinking styles and innovative capabilities. We proudly welcome applications from neurodivergent and disabled candidates, and can offer tailored adjustments to remove barriers and set you up for success in your career.

At Allianz, we encourage our people to advocate for what they need, we listen, and we act – this could include providing assistive technology, ergonomic specialist equipment, mentoring and coaching, or flexibility in the way you work, among a wide range other adjustments.

Join us - Let’s Care for Tomorrow.