The People Operations & Solutions Manager is responsible for leading end-to-end HR operations delivery for assigned geographies or business units, ensuring efficient, compliant, and high-quality HR services aligned with Allianz Group standards.

Key Responsibilities:

• HR Operations & Service Delivery
• • Manage end-to-end HR operations across the employee lifecycle (hire to retire)
  • Ensure SLA, KPI, and quality metrics are met or exceeded
  • Act as the point of accountability for HR Service Delivery
  • Drive a customer-centric service culture

• Process Excellence & Continuous Improvement
  • Lead process standardization, automation, and optimization
  • Drive continuous improvement initiatives
  • Partner with Global Process Owners on best practices

• Digital HR & Systems
  • Ensure effective use of HRIS platforms (SAP SuccessFactors)
  • Support system upgrades, data accuracy, and reporting
  • Maintain audit readiness and data integrity

• Stakeholder & Governance Management
  • Collaborate with HR Business Partners and global stakeholders
  • Manage escalations and complex cases
  • Ensure compliance with policies, labor laws, and data privacy

• People Leadership
  • Lead, coach, and develop HR Operations teams
  • Build high-performance, learning-oriented teams
  • Support workforce planning and succession

• Risk & Compliance
  • Maintain internal controls and audit documentation
  • Identify and mitigate operational and regulatory risks

Required Qualifications & Experience:

• Bachelor’s degree in HR, Business, or related field
• 10+ years of HR experience with strong HR Operations background
• Experience in shared services and global HR delivery
• Strong HRIS and transformation exposure

Key Skills:

• HR Operations Excellence
• Shared Services Leadership
• Stakeholder Management
• Process Optimization
• Change & People Leadership

What We Offer:

Come to the Allianz side! We have attractive Compensation and Benefits:

• Fixed Benefits - We place people at the core of what we do, this is why we are committed to your personal wellbeing and professional growth
• Flexible Benefits - We care about the performance of our employees, and we know it can only be reached by ensuring your proper work-life balance: Medical Insurance, Private pension, many other benefits
• Rewards and Recognition Program and Personal Development plans
• Complete Training Curricula available, LinkedIn Learning
• Flexible working environment (work from home, hybrid)

89016 | Human Resources | Professional | Non-Executive | Allianz Services | Full-Time | Permanent