Role Purpose

The Employee Relations Specialist/Senior Specialist is responsible for managing complex employee relations matters and ensuring full compliance with Mauritian labor laws and Allianz Group policies. The role acts as a trusted advisor to managers and HR stakeholders, balancing business needs with risk management, governance, and employee experience.

Key Responsibilities – Employee Relations

• Manage end-to-end employee relations cases including grievances, disciplinary actions, misconduct investigations, performance-related issues, and workplace conflicts.
• Lead and independently handle complex and sensitive ER cases, ensuring fairness, consistency, and legal compliance.
• Conduct investigations, disciplinary hearings, and grievance meetings; prepare detailed case documentation and recommendations.
• Advise managers and HR Business Partners on ER risks, corrective actions, and best practices.
• Support organizational change initiatives (restructuring, policy changes, workforce transitions) from an ER and risk perspective.

Key Responsibilities – HR Compliance & Governance

• Establish clear governance framework on handling employee grievances and disciplinary issues
• Ensure compliance with Mauritian labor legislation, employment regulations, and Allianz internal policies.
• Monitor changes in labor laws and assess impact; provide guidance and implementation support.
• Review, draft, and update HR policies, procedures, and employee handbooks and any other related employee documents .
• Partner with Legal, Compliance, Risk, and Audit teams during internal and external audits, inspections, or disputes.
• Maintain accurate ER records, compliance documentation, and reporting dashboards.
• Track and document all employment litigation matters and update the relevant stakeholders as and when required
• Liaise and coordinate with external legal counsel on employment law matters as and when required

Advisory, Training & Stakeholder Management

• Act as a trusted advisor to employees, people managers, and HR teams on employee relations and compliance matters.
• Deliver training and awareness sessions on ER processes, disciplinary frameworks, grievance handling, and code of conduct.
• Promote a culture of respect, ethical behavior, and compliance aligned with Allianz values.

Continuous Improvement

• Analyze ER trends, root causes, and risk indicators to recommend preventive and corrective actions.
• Contribute to HR transformation initiatives, process standardization, and ER automation.
• Support the continuous improvement of ER frameworks and governance models within a shared-services environment.

Key Skills & Competencies

• Strong expertise in Mauritian labor law and employee relations practices
• Proven ability to manage complex ER cases independently
• High integrity, confidentiality, and sound judgment
• Strong stakeholder management and influencing skills
• Excellent written and verbal communication skills
• Analytical mindset with strong documentation and investigation skills
• Experience in a multinational or shared-services environment preferred

Qualifications & Experience

• Bachelor’s degree in human resources, Law, Industrial Relations, or related field (Master’s preferred)
• 5–8 years of progressive experience in Employee Relations, HR Compliance and Labor Relations
• Experience in financial services, insurance, or regulated industries is an advantage
• Exposure to global HR policies and matrix organizations preferred