RETURN TO WORK MANAGER – WORKERS COMPENSATION – SYDNEY

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

The primary purpose of this role is to lead and deploy injury management practices and programs, to support the Insurance for New South Wales and Nominal Insurer teams in consistently achieving Return to Work, Customer Satisfaction and Medical Expense Control business targets, and to provide injury management support and advice to Claims Operation.

About the role

• Provide leadership to the Return to Work (RTW) Specialist team
• Implement strategies and programs that contribute to meeting or exceeding annual Return to Work (RTW), Customer Satisfaction and Medical Expense Control business targets for the Nominal Insurer and NSW teams.
• Identify opportunities to achieve expected Medical spend targets and work with Claims Service Managers to implement recommended strategies.
• Identify public/private sector employer practices that are negatively impacting RTW and collaborate with RTW Manager to develop strategies that will reduce claim durations.
• Implement claims management strategies that assists workers in achieving improved RTW durations for primary and secondary psychological injuries.
• Work collaboratively with claims teams to build business awareness of injury management processes and contractual requirements to drive performance improvement.

About you

• Tertiary qualifications in a relevant discipline and/ or industry accreditations.
• Experience in injury management relating to occupational rehabilitation, claims management and/or return to work.
• Understanding of relevant regulatory and/or legislative compliance requirements that impact the organisation.
• Excellent written and verbal communication skills.
• Demonstrates the ability to deliver engaging and impactful presentations.
• Ability to recognise, avert, manage and escalate conflicts to effective and timely resolution.
• Proven ability to articulate a customer centric culture and exemplify behaviours at all levels of the organisation.
• Ability to plan and prioritise effectively, organise tasks and manage competing resources and demands.
• Demonstrated evidence of technical proficiency with systems, software, reporting and communication tools.
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.

Benefits and perks

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
• Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.

• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.

• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!

• For more details about our benefits, visit the Allianz Careers site.

About Allianz Group

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers