Position Overview

Are you looking for an exciting job that allows you to explore and learn? Do you thrive in an environment where you can work on real, challenging issues? This is a Senior Application Support Engineer position within the Business Application Support and Engineering organization.

You will provide technical support and troubleshooting assistance for Workday integrations. This is a global position requiring to work with cross-functional teams, including HR, Finance, Engineering, Vendor and business stakeholders to ensure the smooth operation of Workday integrations and resolve any issues that arise. You will report to Manager. you will work from Bangalore location. We will support hybrid workplace type.

Responsibilities

• Serve as a subject matter expert (SME) for Workday integrations, providing guidance, technical support, and training to junior team members and stakeholders
• Configure, and maintain integrations between Workday and other internal/external systems using Workday integration tools (Workday Studio, EIBs, Core Connectors, etc.)
• Responds to user tickets, problems and questions regarding functionality, operations, general operating procedures related to Workday integrations and workflows
• Monitor integration processes, troubleshoot issues, and ensure data integrity across systems
• Address and resolve complex integration-related issues promptly, ensuring minimal change to business operations
• Conduct root cause analysis for recurring problems and implement solutions to prevent future issues
• Create and maintain comprehensive documentation, including integration designs, configurations, and troubleshooting steps
• Develop and promote best practices for integration deployment, and maintenance
• Stay updated with Workday updates, new features, and industry best practices related to integrations
• Proactively identify opportunities to enhance existing integrations, streamline processes, and optimize system performance

Minimum Qualifications

• 8-12 Years of experience(at least 5+ years of experience working with Workday HCM, focusing on integrations
• Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience)
• Proficiency in Workday integration tools such as Workday Studio, EIBs, Core Connectors, and Cloud Connect
• Understanding and hands on experiences on Report Writer, Calculated Fields, Document Transformation and Core Connector
• Experiences in analysing HR business solutions such as Human Capital Management, Benefits, Payroll and Compensation
• Understanding of web services (SOAP, REST), XML, XSLT, and other integration protocols/technologies across Windows and Linux systems
• Exposure to AWS features like S3, Dynamo DB, etc is a strong plus
• Experience with Agile or other project management methodologies
• Workday certification(s) in Integrations

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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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