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Program Manager, Engineering

Autodesk

Autodesk

Operations
British Columbia, Canada · Remote
Posted on Wednesday, January 24, 2024

Job Requisition ID #

24WD75020

Position Overview

We are looking for a highly motivated and experienced Program Manger to join our CER (Customer Error Report) team. The mission of the team is to keep modernizing the CER components and services with the latest Web, Cloud, AI/ML, and data analysis technologies to better serve the internal customers across product lines, across divisions, and across all disciplines within the company.

This role requires excellent relationship and networking skills, a deft ability to influence without authority, and strong corporate savvy. The program manager will likely have broad interactions across team boundaries. Excellent communication and negotiation skills are critical for building the necessary relationships, keeping the teams informed, and facilitating complex problem-solving.


Responsibilities

  • Manage projects from conception through close-out that have a distinct beginning and end. Develop and maintain project plans, scope and schedule. Assist team members in planning, estimating, and controlling tasks. Perform critical path analysis and develop action plans to mitigate risks. Identify and implement alternative solutions

  • Drive effective communication and collaboration across offices and time zones and across various functions including Engineers, Product Owners, Product Managers, Software Architects / Tech Leads, and key stakeholders within other organizations

  • Monitor program to ensure completion within defined schedule, budget, and quality parameters. Prepare and distribute various reports and updates on the status of the program to various audiences, including executive management, functional management

  • Effectively collaborate with stakeholders to ensure satisfaction with program management services and deliverables. Work proactively to resolve critical issues Develop strong relationships and maintain effective communication channels

  • Analyze program metrics and trends to evaluate success of overall program Anticipate potential issues and implement appropriate remedies

  • Organize program team meetings and communications to keep team members informed and engaged

  • Support team members and establish healthy, collaborative relationships. Maintain enthusiasm, energy and focus in a variety of circumstances. Translate purpose and vision into clear goals for the team. Make sure every team member is on board and moving in the right direction

  • Interface with various functional groups, program/project teams and other stakeholders to effectively resolve issues and remove barriers to program success Implement and improve procedures and processes to optimize program effectiveness

  • Serve as internal spokesperson for the programs. Plan content and deliver internal and external program communications to the appropriate audience through various channels

  • Ensure clear and consistent information is distributed to stakeholders. Define content of program, both internal and external to ensure consistent and accurate messaging

Minimum Qualifications

  • Bachelor’s degree

  • 10+ work experience in software industry with multi-national companies

  • 5+ years project/program management experience with complex, global projects

  • Ability to travel as needed

  • Experience of working with cross-functional teams on the development and execution of complex program/project plans to solve problems and drive results

  • Excellent project management skills with demonstrated ability to manage multiple projects simultaneously and prioritize tasks to get the job done

  • Experience leading a team to achieve project deliverables within cost/ schedule constraints and to high customer satisfaction

  • Experience building and maintaining project plans, schedules, and project control tools utilizing standard PM software

  • Ability to anticipate, understand and actively mitigate project risks

  • Strong writing, reporting, presentation and interpersonal communications skills

  • Must understand the software product development cycle

  • Ability to work independently and break down large goals into achievable tasks and steps

  • Understanding of design thinking principles is preferred

The Ideal Candidate

  • Our ideal candidate will be a strong critical thinker, an agile problem solver, and lifelong learner who embraces challenge and who is comfortable with ambiguity and adaptable to changing priorities and who likes to take initiative and gets things done

  • Excellent judgement and ability to identify new and improved processes for accomplishing program goals when necessary

  • With 5+ years’ project management experience in a fast-paced, dynamic environment, success in this role is measured by the ability to create structured solutions and plans and execute multiple projects on time, to budget and to high quality

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Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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