1. Process Improvement & Digitalization - NGBA steering & associated improvements:

• As the global point of contact for G-EDM Quality Management and PS&R processes, lead & participate in the development, optimization and automation of processes related to QM and PS&R.
• Guide functional leads across countries to define the NGBA end-state solution and finalize process models.
• Conduct regular analysis of existing processes, IT environment, and align with best practices.

2. Change Management - Technical & Organizational:

• Identify global/country specific features and enable NGBA workshops for Quality Management and PS&R.
• Drive role-based training for users across G-EDM.
• Develop user documentation, process descriptions, guidelines, and procedural instructions.

3. Stakeholder Management & Global Coordination:

• Provide updates to key stakeholders on NGBA implementation progress, achievements, and improvements in Quality Management and PS&R.
• Represent G-EDM in business experts' communities and NGBA forums for Quality Management and PS&R topics.
• Build internal G-EDM Quality Management and PS&R expert community.