Payroll Process Excellence Manager
BASF
Kuala Lumpur, Malaysia
Posted on Jan 22, 2026
Objective of the Position:
- Serve as the regional expert for H2R (Hire-to-Retire) processes - Payroll Management, leading the design, implementation, and continuous improvement of HR operations to ensure alignment with global standards and local business needs.
- Drive HR transformation projects and key initiatives, acting as a process workstream lead to deliver successful outcomes and foster innovation across the organization.
- Actively contribute to the HR community by sharing best practices and insights, while building and maintaining strong stakeholder relationships to ensure effective communication, engagement, and collaboration.
Responsibilities:
- HR Operational Expertise
- Act as the subject matter expert for assigned HR processes, ensuring operational excellence and compliance with legal and regulatory requirements.
- Provide guidance and support to HR teams and stakeholders on process-related matters, troubleshooting issues and ensuring smooth operations.
- Process Design and Improvement
- Lead the design, implementation, and optimization of HR processes, applying business process management best practices and global standards.
- Analyze existing processes, identify inefficiencies, and drive continuous improvement initiatives using data-driven insights and ESSA (Eliminate, Simplify, Standardize, Automate) principles.
- Develop and maintain comprehensive process documentation, service catalogs, and performance metrics.
- HR Community Contribution
- Actively participate in and contribute to the HR community, sharing local experiences, best practices, and external insights to foster a culture of collaboration and continuous improvement.
- Organize and facilitate workshops, training sessions, and knowledge-sharing forums for HR stakeholders.
- HR Transformation Projects & Key Initiatives
- Lead and provide process expertise for global and regional HR transformation projects and key initiatives, ensuring successful implementation and alignment with strategic objectives.
- Collaborate with cross-functional teams, global process owners, and HR colleagues to deliver project outcomes and drive innovation.
- Stakeholder Engagement
- Serve as the primary contact for HR process matters, facilitating communication and alignment among People Services, Global Process Owners, and project teams.
- Gather and act on stakeholder feedback to enhance process effectiveness and user experience.
- Foster strong relationships with internal and external stakeholders to support HR objectives and transformation efforts.
Requirements:
- Min a Bachelor of degree in HR, Business Administration or related field.
- Min 5 years experience in HR with min 3 years in Payroll Operations.
- Experience with SAP for payroll.
- Experienced in Process Excellence or HR Consulting
- Demonstrated ability to analyze data and generate reports to support decision-making and process improvements.
- Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
Nice to Have:
- Mandarin or Korean language profiency
- Experienced in Shared Services environment.
