Global chemical company BASF has been a key player in Korea since entering market in 1954. As a leading foreign company in Korea’s chemical industry, BASF operates eight large-scale production sites across the country. Additionally, the company runs advanced Performance Materials and Electronic Materials R&D Centers, along with two technical centers focused on Computer-Aided Engineering (CAE), Polyurethane, and Personal Care. In 2024, BASF records approximately € 1.1 billion in sales to customers in Korea and employed 1,240 people as of the end of the year. Further information is available on www.basf.com.

Contract Period : 1 July 2026 - Aug 31 2027 (a total 1yr 2months)

*Position summary:
In this role, you will manage the end-to-end order-to-cash process for assigned customer portfolios, ensuring accurate fulfillment, operational efficiency, and high levels of customer satisfaction. You will work closely with cross-functional teams to resolve issues, support continuous improvement, and strengthen customer relationships.

* Main Tasks:
-Provide excellent customer service to dedicated customers

-Support customers along the whole OTC process
-Monitor the fulfillment of your customers orders and react in case your customer
satisfaction is at risk

-Represent your customers interests within BASF by managing your customers’
complaints and deliver professional answers
-Cooperate with various departments locally and abroad

*Education/Qualifications required:
-Bachelor or Master degree in Business Studies, Logistics, Supply Chain

-Relevant professional experience at least 1-3 years
-Experience with the SAP R/3 system, mainly in the SD module
-Customer orientation and team work abilities

*Competencies required:
-Experience of operation by SAP

*Special Requirements if any:
-Worked in BASF before is preferable

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