Objectives of the Position

• Independently manage operational processing for Invoice-to-Cash (ITC) services, ensuring compliance with BASF requirements, Financial Reporting Compliance (FRC), and local statutory regulations
• Act as reviewer and approver for daily and month-end tasks, ensuring accuracy and timeliness
• Support Assistant Manager/Manager in service delivery, talent development, and process improvement initiatives
• Drive continuous improvement, digitalisation, and harmonisation across countries in the Asia Pacific region

Main Tasks

Functional Tasks (Inclusive but not limited):

• Process and review ITC workflows, including Accounts Receivable, Collections, Treasury Back Office and Intercompany Reconciliation activities
• Supervise and mentor Analysts, ensuring adherence to predefined process description and service management framework
• Troubleshoot and resolve queries from internal and external stakeholders promptly
• Act as Area of Competency (AOC) member or topic owner for ITC-related processes
• Monitor unallocated receipts, overdue accounts, and post-dunning activities; propose corrective actions
• To perform other duties as and when delegated

Project Management:

• Support internal, regional, and global process implementation and transition projects
• Develop strong working relationships with local companies and project owners to ensure successful adoption of solutions
• Communicate project deliverables and progress to stakeholders

• Compliance:

  • Participate in any compliance audits and respond to audit queries (for both internal and external)
  • Ensure all work documentation and work processes are updated and met with BASF policies & guideline, local company’s policy, legal and statutory requirements

  Quality and Continuous Improvement:

  • Identify, recommend, and implement continuous improvement opportunities in quality and efficiency to support smooth implementation
  • Prepare and review training materials and conduct end user trainings when required
  • Support new and existing team members through proper knowledge transfer; and sharing of best practice thereby ensuring quality is maintained through any staff transition

  Others:

  • Support Business Continuity Plan (BCP) through resource planning, backup and communication
  • Any other tasks due to Service Hub KL management strategy and/ or changing business environment may require to be performed

Minimum Education and Qualification Required for the Position

• University degree in Finance, Accounting, Economics or Business Administration; and/or
• Chartered or Certified Professional Accountant or equivalent
• Minimum 3 years’ experience in Finance & Accounting or Controlling function
• Experience in a Shared Services or Business Process Outsourcing engagement will be an advantage