Manager, Tolling Steering (Shanghai, CN)
Shanghai, China
We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.
We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.
Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background. At BASF, careers develop from opportunities .
Objectives of the Position
- Take over and optimize relationships with external manufacturing partners and suppliers, drive operational excellence, and support supply chain and procurement continuity across our business operations in Asia.
- Act as the primary interface between BASF and external toll manufacturing partners and suppliers.
- Steer all operational and strategic activities related to toll manufacturing, including supply chain coordination, procurement support, raw material sourcing, manufacturing performance management, cost optimization, and continuous improvement initiatives.
- Work closely with Global Operation, Procurement, Supply Chain, Manufacturing, Quality, EHS, Logistics, and Business teams to ensure reliable, efficient, and cost-effective operations at toll manufacturing sites while maintaining BASF's high standards for safety, quality, compliance, and sustainability.
Main Tasks
- Serve as the primary operational contact between BASF and external toll manufacturing partners and suppliers.
- Establish and maintain strong working relationships with tollers and suppliers to ensure reliable execution of production plans.
- Monitor manufacturing performance, production capacity, inventory levels, and operational KPIs.
- Ensure production activities at toll manufacturers in compliance with BASF's quality, safety, regulatory, and business requirements.
- Support resolution of operational challenges impacting production, supply, quality or customer service.
- Act as the central coordinator between toll manufacturers, supply chain, procurement, logistics, and commercial organizations.
- Ensure alignment of production planning with customer demand forecasts and inventory targets.
- Facilitate smooth material flows from suppliers through toll manufacturers to BASF customers.
- Coordinate supply risk mitigation plans and business continuity activities.
- Partner with Procurement teams to identify and qualify new raw material suppliers.
- Contribute to supplier evaluation, selection, and performance management processes.
- Support contract negotiations by providing operational and technical insights.
- Monitor supplier performance related to quality, delivery reliability, cost competitiveness, and sustainability.
- Develop alternative sourcing strategies to reduce supply risks and improve competitiveness.
- Contribute to identify and implement initiatives for productivity improvement across the toll manufacturing network.
- Coordinate cost reduction programs related to raw materials, manufacturing processes, logistics, and inventory management.
- Benchmark toll manufacturing performance and identify best practices.
- Lead root cause analysis and corrective actions for recurring operational issues.
- Support in defining, monitoring and reporting operational KPIs for toll manufacturing partners and suppliers.
- Conduct regular business reviews with toll manufacturers.
- Ensure expectations regarding quality, delivery, safety, and operational performance are clearly established and maintained.
- Support production capacity planning and expansion activities when required.
- Ensure toll manufacturers comply with BASF standards and applicable regulatory requirements.
- Support implementation of BASF EHS programs and safety expectations.
- Actively participate in audits, assessments, and improvement plans.
- Coordinate investigations of quality incidents, customer complaints, or operational deviations.
- Promote a culture of operational excellence and continuous improvement throughout the external manufacturing network.
- Develop and maintain a robust network of qualified toll manufacturers and strategic suppliers.
- Support business growth initiatives through identification of additional manufacturing capacity and capabilities.
- Evaluate potential new tolling partners and suppliers based on operational, technical, quality, financial, and strategic criteria.
- Drive accountability through performance management processes via clear objectives and constructive engagement.
- Champion a culture of operational excellence and continuous improvement.
- Lead cost optimization and productivity enhancement initiatives.
- Support business growth through expansion of supplier and tolling capabilities.
- Contribute to long-term sourcing and manufacturing strategies for BASF businesses operating in China and Asia Pacific..
- Identify risks, opportunities, and market developments impacting the external manufacturing network.
Minimum Education and Qualification Required for the Position
Minimum Education:
- Master's Degree in Chemical Engineering, Industrial Engineering, Supply Chain Management, Chemistry, Business Management, or a related discipline.
- Alternatively Bachelor's Degree in Chemical Engineering, Chemistry, Supply Chain Management, Operations Management, or a related field with substantial industrial experience.
Language:
- Chinese native + Fluent in English written and spoken.
- Excellent verbal and written communication skills in both Chinese and English.
Professional experience:
- Minimum 5 years of experience in the chemical, specialty chemical or materials manufacturing industry.
- Proven experience in one or more areas including but not limited to Toll manufacturing management, Supply chain operations, Procurement and sourcing, Manufacturing operations, Contract manufacturing management, External supplier management.
- Experience working with external manufacturing partners and suppliers.
- Strong understanding of chemical manufacturing operations and supply chain processes.
- Experience managing complex stakeholder environments across multiple functions.
