The Head of MT Operations oversees the company’s end-to-end commercial operations across all modern trade partners in the PH regions. He/She is accountable for driving revenue, improving in-store execution in the regional stores, optimizing trade investments, strengthening customer partnership in the regions and ensuring operational excellence across key regional stores. The role manages MT KA in the regions, Regional KA, Field operations and cross-functional alignment to deliver profitable & sustainable growth.

Key Responsibilities

Strategic Leadership & Channel Growth

Develop & execute the national Modern Trade strategy covering key reatailers and channels in the region
Identify growth drivers, category opportunities and emerging MT trends to build and strengthen market competitiveness.
Ensures customer strategies align with national channel priorities, brand plans, category & channel objectives.

Regional in-store execution

Ensures best-in-class in-store execution in partnership with merchandising agencies & sales frontliners in the regions.
Direct modern trade activation plans including promotions, planogram compliance, visibility programs and new product introduction and relaunch campaigns.
Tracks in-store KPIs at regional level: T10 penetration, OSA and competitor presence.

Supply Chain & Operations Excellence

Works closely with Supply Chain & Operations teams and Distributors to ensure accurate forecasting, order fill rates and OOS management.
Resolves operational issues related to replenishments, logistics & inventories in the region
Drive improvements in MT service levels, OSA and delivery performance

Leadership (manage, oversee, guidance, coaching & motivation)

Leads & develop Regional Sales Managers deployed in the region.
Build capability in negotiations, data analytics, customer & category management
Foster a culture of accountability, performance & collaboration
Able to manage, coach, guide and motivates Regional Sales Mangers and merchandising front liners in the region on the technical aspects of the organisation’s products and service; on marketing campaigns and sales promotions, procedures and standards that will help them achieve their sales targets and in-store 4Ps execution.
Monitor business to adhere company sales strategy and integrity compliance.
Manage day to day activity of sales force to implement organization’s overall sales strategy for assigned region
Providing Leadership through effective communication of vision, active coaching and development while comparing sales results to goals and taking appropriate action to close any gaps
Monitor region performance and reallocate resources to improve overall results.
Lead and direct the area sales team in all aspects of sales and distribution activities and in-store 4Ps execution
Provide supervision through field visits, observations and measurement of results to include performance appraisals and salary reviews.
Maintain competitive knowledge to create and adjust sales strategies.

Your Profile

Knowledge, Skills & Experience

Bachelor’s degree in Business, Marketing, or related field
+10 years of sales/ commercial experience in FMCG consumer goods
Experience leading multi-functinal sales team
Background in category management, shopper marketing.
Data-driven decision making
At least 5 yrs handling MT channels in the PH
Proven track record of managing top retail customers in the PH
Strong leadership experience overseeing regional KA office and field operations.
Excellent negotiation, communication and stakeholder management skills.
High commercial acumen with expertise in trade spend, P&L and pricing strategies.
Strong command of retail data analytics and forecasting tools.