Working in close collaboration with the Key Account Managers, you will play a key role in building strong, long-term relationships with customers and supporting business growth across both Cosmetics and Healthcare categories .

You will contribute to delivering sustainable sales performance by ensuring smooth execution of commercial plans and excellent coordination between internal teams and customers.

Key Responsibilities

Customer Relationship Management

Support the development of strong, long-term relationships with key customers
Contribute to a consistent and collaborative business partnership approach
Assist in preparing and executing action plans to achieve commercial targets

Promotions & Commercial Execution

Ensure accurate follow-up of promotional plans agreed with customers
Coordinate and share all relevant information internally and externally in a timely manner
Help ensure smooth execution of campaigns and activities

Assortment Management

Support the implementation of agreed assortments
Coordinate product launches and relaunches with customers
Ensure all required information is delivered on time for a successful go-to-market

Field Sales Support

Provide clear and timely information to the field team (promotions, assortment updates, etc.)
Work closely with sales representatives to ensure alignment and support execution in-store
Maintain and follow up on tools used by the field force (including coordination with support teams where needed)

Cross-functional Coordination

Collaborate with internal teams to ensure smooth execution:
- Marketing (product launches, materials, samples)
- Trade Marketing (promotional assets and displays)
- Customer Management (product data, GDSN publications)

Your Profile

Education & Experience

Bachelor’s or Master’s degree in a relevant field
Around 3–5 years of experience in a similar coordination, sales support, or assistant role

Skills

Fluent in Dutch, French and English (preferred)
Strong organizational and planning skills
Good attention to detail and ability to manage multiple priorities
Solid knowledge of SAP and MS Office (especially Excel, PowerPoint, Teams)
Proactive, solution-oriented mindset
Team player with strong communication skills
Ability to work in a structured and collaborative way

What we’re looking for

A positive and reliable team member with a hands-on approach
Someone who enjoys working in a dynamic environment and partnering with different stakeholders
A structured and curious profile, eager to learn and contribute to business success