Responsible for the Pharmacy channel strategy development & implementation to achieve profitable business growth and relationship with customers.
The channel strategies need to be in line with shoppers marketing, brand strategies and sales objectives.
This role will be working closely with shopper & customers marketing and sales department to ensure brand communications and trade execution are maximized in store.

Key Accountabilities

Derive Business Strategy and Objective

Work closely with internal departments to achieve mutually agreed objectives.
Implementing sales strategy & sales plan.
Contribute to development of sales, marketing, customer retention, advertising, pricing, distribution strategies.

Customer Orientated

Develop and maintain strategic business relationships with customers and distributor.
Negotiate sales with existing and new customers who are of strategic importance to the organisation.
Provide ongoing support to high value clients and ensure high quality customer service being delivered.
Identify customer needs and opportunities by analysing sales gap & develop strategy to minimize or close gap.
Serves as a liaison between clients and company departments.
Familiar with outlet’s sales operation in terms of merchandising and ordering process.
Possess very detailed product knowledge as well as through knowledge of client business.

Leadership (Manage, oversee, guidance, coaching, motivation etc)

Derive and Implement Business Process

Responsible for the total channel sales process, aiming at meeting and exceeding sales targets.
Leading & Ensure all NPL Listed on timely basis.
Develop competencies and processes required to create effective and efficient sales organization.
Meeting company Account Receivable objective by maintaining healthy aging level.

Enhance Sales Activities to Ensure Cost and Process Efficiency

Prepare sales forecasts and budgets; monitor sales volume, revenues, and costs against forecasts to identify problem areas; and adapt procedures or re-allocate resources to improve the overall performance of the sales team.
Manage trade budget, A&P, trading term discussion within budget allocated.
Ensure trade return rate within company’s objective, good market hygiene in the trade with FIFO practices.
Maximizing ROI by evaluating incremental of sales and trade investment of each position monthly basis.

Obtain and Alert with Competitive Knowledge on Market Trend, Movement and Practise

Keep abreast with latest market trends and development, with sound knowledge of competitors' activities.
Maintain competitive knowledge to create and adjust sales strategies.
Proactively identify changes in FMCG, delivery systems, competitive pressures to develop and modify strategies and tactics accordingly.

Key Requirements

Bachelor degree or higher in business development or other related fields
At least 5 years experience in key account management in FMCG
Analytical, strong business acumen, negotiation, customer-oriented, presentation, result-driven
Computer literacy in MS Office
Good command in English both spoken and written