Customer Service Specialist

Beiersdorf
Beiersdorf

Bucharest, Romania · Romania

Posted on Jun 18, 2026

Job Details

Contract Type:
Unlimited / Full-Time
Job Start Date:
7/15/2026
Country / City:
Romania / Bukarest
Company:
Beiersdorf Romania s.r.l.
Job Function:
Supply Chain Management

Your Tasks

  • Receiving and processing of incoming orders;
  • Creating credit and debit notes (for sell out calculations, accruals, and discrepancies);
  • Creating invoices and convert them in Excel and PDF files for the customers;
  • Processing internal orders (free of charge orders) from Sales, Marketing and Derma departments;
  • Organizing and tracking the deliveries when we are using courier services;
  • Keeping active contact to the relevant contact partners at retail clients;
  • Seeking regular update meetings with the BDF Sales team, particularly with the Key Account Managers;
  • Tracking and analyzing the sell-in development within the customers;
  • Maintaining the master database: entering new NARTs and adding logistical data into the system;
  • Updating cockpit tool on daily bases;
  • Creating customers in MDG platform;
  • Monitoring of OOS list and providing the information to the demand planners;
  • Participating in inventories;
  • Entering and processing purchase orders for third party material;
  • Keeping active contact to the BDF Finance and Supply Chain team as well as all other BDF functions on occasional basis.

Your Profile

  • Education: Higher education or university degree;
  • 1-2 year experience in customer service and/or logistics/warehouse environment;
  • PC Know-how: excellent MS-Office skills, knowledge, or quick grasp of logistics-software;
  • Languages: Romanian and very good command of spoken and written English;
  • Excellent communication skills;
  • A high degree of diligence and the capability to meet tight deadlines every day.

Additional information

Please send your CV in English.