Key Account Manager - Pharmacy

Beiersdorf
Beiersdorf

North Ryde NSW, Australia

Posted on Jun 22, 2026

Job Details

Contract Type:
Unlimited / Full-Time
Country / City:
Australia / North Ryde
Company:
Beiersdorf Australia Ltd.
Job Function:
Sales

Your Tasks

Primary Objective: Achieve Beiersdorf sales objectives via distribution, shelf management, promotional program and initiatives across TerryWhite Chemmart (TWCM) & National/State Pharmacy Banner Groups associated via Symbion Pharmacy Wholesalers through the use of efficient trade fund investment and category management principles for the NIVEA cosmetics portfolio.

Accountabilities:

Achieve Sales Targets

  • Implement promotional programs to achieve budgeted sales targets.
    • Prepare business development plans for TWCM and selected State Pharmacy Banner Groups
      associated to Symbion Wholesaler Pharmacy Business
    • Prepare category strategic documents and category plans for TWCM and selected State Pharmacy Banner Groups associated to Symbion Wholesaler Pharmacy Business
    • Oversee & manage Beiersdorf category portfolios within Symbion Wholesaler Pharmacy Business

Maximise Value of Trade Investment

  • Submit account promotional activity via use of co-operative funds:
    1. In line with accounts trading terms & RGM guidelines
    2. Extract additional benefit by way of improved activity levels from trading terms
  • Explore, negotiate, and implement over & above opportunities within the account.
    Ensure that profitable returns are achieved for each activity and that spend is within TTC guidelines.
  • Negotiate everyday & case deals to ensure maximum value of trade funds.
  • Ensure trade expenditure system is updated regularly with all promotional, case deal, co-op activity.

Maximise Distribution

  • Present new lines to buyers.
  • Continually seek distribution opportunities across the Beiersdorf portfolio
  • Review and maximise shelf efficiency across POG

Shelf Management

  • Working with the account to ensure Beiersdorf products are presented in a manner to maximise shelf space and position according to RE & Marketing guidelines.

Analysis of Promotions

  • Continually evaluate promotions conducted to ensure maximum effectiveness of trade funds (via scan sales & warehouse withdrawals) & RGM platforms.
  • Implement agreed pricing and promotional strategies of Beiersdorf products across each of the categories we operate.

Promotional Claim Management

  • Review & validate claims to ensure prompt payment
  • Disputed claims should be addressed via correspondence with the account immediately.
  • Ensure that accrual reconciliation is carried out continuously and that a net balance is achieved between
    accruals and payments each month

Communication

  • Effectively communicate priorities to the Head of Pharmacy, Senior National Business Manager Pharmacy & National Field Operations Manager
  • Ensure all details pertaining to ranging, layouts & promotions are clearly communicated.
  • Ensure that all priorities are input into SFA system each month and that ad hoc activity is communicated to the field via the National Operations Manager when required.
  • Clearly communicate requirements for each Category review to S&CM teams and actively work on developing relevant trade stories to be presented to the TWCW Buying team.

Team Support

  • Provide leadership, account support & guidance to Pharmacy Business Manager across selected State Pharmacy Banner Groups associated to Symbion Wholesaler Pharmacy Business

Your Profile

  • Tertiary Degree Qualified
  • Minimum 5 years’ experience in FMCG
  • Minimum 3 years’ experience in Pharmacy/Grocery Account Management
  • Experience in dealing at Head Office level with major Pharmacy/Grocery Accounts
  • Exposure and understanding of FMCG market data eg Circana/IQVIA
  • Excellent analytical skills
  • Strong communication and negotiation skills
  • Ability to work in a team environment as well as a self-starter

Additional information

Location: 4 Khartoum Road, North Ryde, NSW 2113