Contract Type:

Unlimited / Full-Time

Country / City:

Thailand / Bangkok

Company:

Beiersdorf (Thailand) Co., Ltd.

Job Function:

Quality Management

Role Purpose

Ensure product quality as well as global standard requirement compliance in all ASEAN countries. Develop and deploy corresponding strategies and drive continuous improvement.

Responsibilities

Quality Management Specifics

• Develop, implement and manage ASEAN Quality Management System & Standard Operating Procedures (SOPs) including training conduction and implementation monitoring.
• Ensure execution of related operational activities. Continuously improve related processes and drive implementation of best practices among ASEAN

Audits

• Lead and execute audit plan to ensure Beiersdorf guidelines compliance including Quality Agreements, SOPs and follow ups
• Manage action plans implementation if required for suppliers, specifically for Values Added Services (VAS) as well as Logistic Services

Non-Conformances & Consumer Complaints Management

• Monitor Consumer Complaints data for trend analysis and alerts
• Coordinate with Production Units or 3PM to investigate root cause, and analyze CAPA
• Follow-up of action plans implementation to eliminate and/or prevent re-occurrence of complaint

On-Shelf Quality APP Tool

• Monitor evaluation of store-checks
• Engage new users on the global report tool to increase statistic database
• Decide on / ensure action plan for ASEAN specific defects
• Discuss ASEAN-specific report with local stakeholders and derive actions in case required

Advertising Items

• Lead and ensure compliance according to the Global Quality Standard
• Critical analysis of reports: make decision to either approve or reject

Team Leadership

• Lead team and continuously improve teams’ engagement, establish identity and drive high performance. Support further capability enhancement and development of individuals.

• Bachelor's degree in Chemical Engineering, Chemistry, Pharmacy, or a related discipline.
• At least 5 years of experience in Quality Management/Quality Assurance within FMCG, cosmetics, pharmaceutical, healthcare, or related industries.
• Solid understanding of Quality Management Systems (QMS), quality audits, CAPA, SOPs, and regulatory compliance.
• Proven experience in supplier quality management, third-party manufacturing (3PM), or contract manufacturing is highly preferred.
• Strong leadership experience with the ability to coach and develop teams.
• Excellent communication and stakeholder management skills with the ability to collaborate across regional and global functions.
• Strong analytical mindset with effective problem-solving and decision-making skills.
• Fluent English communication skills.
• Experience working in a regional or multinational environment is preferred.