Role Purpose:
Develop and implement the commercial strategy for the Supermarkets channel, ensuring sustainable and profitable growth across Consumer and Derma categories through the management of key customers such as SPSA, Cencosud, Tottus, and other Modern Trade accounts.
The role is responsible for leading commercial negotiations, Joint Business Plans (JBP), in-store execution, trade investment management (TTC), profitability, and market share growth. The position works closely with Marketing, Shopper & Customer Marketing, Supply Chain, Finance, and Demand Planning teams to achieve Net Sales, Sell-Out, Profitability, and Market Share objectives.
Principal tasks:
1. Develop the Supermarkets Channel Strategy as a Key Growth Pillar for the Country
- Build and maintain long-term strategic relationships with key supermarket customers.
- Lead the development and execution of Joint Business Plans (JBP) for each customer.
- Identify growth opportunities through assortment, distribution, pricing, promotion, and visibility initiatives.
- Develop customer-specific strategies aligned with company objectives.
- Analyze market trends, shopper insights, and competitive activities to identify growth opportunities.
2. Lead the Achievement of Commercial Objectives
- Develop annual and monthly business plans by customer.
- Deliver Net Sales, Sell-Out, Profitability, and Market Share targets.
- Monitor key performance indicators and implement corrective action plans when needed.
- Lead regular business reviews with internal and external stakeholders.
- Ensure flawless execution of product launches, promotional activities, and commercial initiatives.
3. Manage Channel Profitability and Trade Investment
- Manage and optimize Trade Terms & Conditions (TTC) investments.
- Analyze profitability by customer, category, and brand.
- Lead commercial negotiations while balancing growth and profitability objectives.
- Develop gap-closing action plans to maximize return on investment.
- Ensure compliance with company financial and commercial guidelines.
4. Lead Strategic Negotiations with Key Customers
- Conduct annual and periodic negotiations with key supermarket customers.
- Lead Top-to-Top meetings with strategic accounts.
- Manage commercial agreements to build long-term mutually beneficial partnerships.
- Identify opportunities to improve market share, distribution, and in-store visibility.
5. Team Leadership and Capability Development
- Lead, coach, and develop the Supermarkets team.
- Foster a high-performance, accountability, and collaboration culture.
- Strengthen commercial, analytical, and negotiation capabilities within the team.
- Promote continuous improvement and best-practice sharing.