Customer Collaboration & Analyst

Beiersdorf
Beiersdorf

Metropolitan City of Milan, Italy

EUR 36k-40k / year

Posted on Jul 9, 2026

Job Details

Contract Type:
Unlimited / Full-Time
Job Start Date:
9/1/2026
Country / City:
Italy / Milano
Company:
Beiersdorf SpA
Job Function:
Supply Chain Management

Your Tasks

  • Ensure a deep understanding of customer service and supply chain processes, identifying opportunities to improve efficiency, customer satisfaction and service performance.
  • Analyze order-related data, product availability, service performance and operational flows to proactively identify issues and implement corrective actions.
  • Develop and strengthen collaboration with key customers, building strong relationships with customer supply chain teams and acting as a trusted business partner.
  • Monitor and analyze key performance indicators (Service Level, On Time Delivery, distribution costs, customer-specific KPIs), defining action plans and driving continuous improvement.
  • Coordinate the flow of logistic information between internal and external stakeholders, ensuring transparency and effective communication.
  • Understand customer needs and translate them into efficient, scalable solutions, including the adoption of new tools, technologies and ways of working.
  • Collaborate cross-functionally with Sales, Planning, Logistics and other functions to ensure alignment and successful execution of customer-centric initiatives.

Your Profile

  • Analytical mind-set, as well as effective communication and conflict-resolution skills
  • Self-motivated and great at analysis, with consolidated analytical and reporting skills
  • Strong understanding of supply chain principles and best practices
  • Excellent communication and interpersonal skills, with the ability to build relationship and influence stakeholders
  • Proactive, pragmatic, and results-driven, with a focus on creative problem-solving.

Please apply if you meet the following requirements:

  • Bachelor’s degree
  • 3 to 5 years of experience in the Supply Chain department of a FMCG company.
  • Good knowledge of SAP SD (Sales & Distribution)
  • Strong Microsoft skills (Microsoft Office - Microsoft 365 – Power BI)

    Why Join Us? At Beiersdorf, we value innovation, collaboration, and excellence. As a Customer Collaboration & Analyst, you will play a pivotal role in implementing our supply chain strategies. Join us in our mission to deliver exceptional service and value to our customers while fostering a culture of continuous improvement.

    • Gross annual salary (RAL) between €36,000 and €40,000, depending on experience
    • Free parking for cars, bicycles, and motorcycles
    • Flexible working hours (start time between 8:00 AM and 10:00 AM, with a 1-hour lunch break)
    • Hybrid working model (2 days of remote work per week)
    • Company store discounts (discounted Beiersdorf products, open twice a week)
    • Participation bonus, redeemable either as a cash payment or for services/benefits
    • Faschim health insurance
    • And much more!