Demand Planner

Beiersdorf
Beiersdorf

Full-time

Zagreb, Croatia

Posted on Sep 11, 2026

Job Details

Contract Type:
Unlimited / Full-Time
Country / City:
Croatia / Zagreb
Company:
Beiersdorf d.o.o.
Job Function:
Supply Chain Management

Your Tasks

As a Demand Planner you will work as part of the Eastern European Demand Planning team, collaborating locally with various departments, including Sales, Shopper & Customer Marketing, Finance, Customer Service, and Marketing. Your key responsibility is to drive improvements in the quality of business planning within the local Sales & Operations process and various key performance indicators, with a particular emphasis on Service Level in-Full, Forecast Accuracy, and Forecast Bias.

Key Responsibilities:
• Lead the local Sales & Operations process, considering all different department perspectives to produce a high-quality business planning.
• Analyze key performance indicators, especially Service Level in-Full, Forecast Accuracy, and Forecast Bias, to identify areas for improvement, root causes of performance gaps, and opportunities for optimization.
• Utilize the latest artificial intelligence & machine learning baseline forecasting methods for each product to build an unbiased and accurate demand plan using SAP APO.
• Work with cross-functional teams to enhance promotional and launch planning, ensuring that demand forecasts accurately reflect market trends and customer order behavior.
• Collaborate with Sales & Customer Service teams to deepen the shared understanding of different sales channels and customers.
• Support the regional supply team, to ensure optimal stock distribution across different warehouses, optimized safety stock levels, and run agile processes to enable quick reactions to unforeseen market dynamics while ensuring product availability and minimizing critical stock.
• Identify new ways of working with regards to processes and systems that enable working more efficiently and effectively.
• Become a proactive team member of the Eastern European Demand Planning team, sharing, and learning from each other, fostering a culture of continuous improvement and mutual support.

Your Profile

  • Relevant University degree
  • 3-5 years of work experience; FMCG experience is an advantage
  • Experience in a commercial environment or demand planning environment
  • Excellent knowledge of MS Office (Word, Excel, PowerPoint) and knowledge of SAP (APO), BI systems (e.g. SAP Analysis for Office (AFO)) & PowerBI can be considered a plus
    Strong analytical, organizational, decision-making, and presentation skills
  • Language: excellent knowledge of English
  • Knowledge of statistical techniques and demand planning techniques
  • In-depth understanding of short-term and long-term sales forecasting processes
  • High level of organization, effective problem-solving, and independence in decision-making
  • Positive mindset and team spirit, with energy and courage to challenge and influence stakeholders
  • Ability to build and develop effective internal and external partnerships
  • Ability to be proactive in resolving issues/problems
  • Excellent communication skills. Ability to express ideas effectively and actively listen to others
  • Positive attitude