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IT Consultant MS Dynamics (m/f/d)

Bertelsmann SE & Co. KGaA

Bertelsmann SE & Co. KGaA

IT
Europe · Multiple locations · Europe
Posted 6+ months ago

We are looking for a

IT Consultant MS Dynamics (m/f/d)

(unlimited, fulltime) Join our team at our location in Berlin, Baden-Baden, Verl, Oslo, Stockholm or Tallinn – flexible working conditions available

As part of a growing team within our central IT department, you will be responsible for the following tasks:

  • You manage internal projects related to MS Dynamics implementation and customization in an agile environment
  • You collaborate with stakeholders at all levels to ensure alignment and understanding of project requirements and goals
  • You take ownership of business processes and relevant support cases
  • You provide exceptional stakeholder support, addressing inquiries and issues related to MS Dynamics and ensuring customer satisfaction

What you bring:

  • You have successfully completed studies in (business) informatics or a related field, or a comparable qualification
  • You have a professional experience in application support, with solid knowledge of Microsoft Dynamics 365 Sales. Familiarity with Microsoft Dynamics 365 Marketing is a definite advantage
  • You bring good knowledge of sales and marketing processes and activities
  • You have proficiency in Business Process Model and Notation (BPMN 2.0)
  • You have knowledge in Power BI
  • You have a service-oriented mindset and strong communication skills in English, and German language proficiency is considered a plus