General Responsibilites:

• Provide Tier 1/2 support to security analysts by analyzing and investigating security incidents escalated by them.

• Conduct in-depth investigations and work with stakeholders to mitigate and close critical, high-severity, and other complex incidents, ensuring thorough documentation throughout the process.

• Create and update incident response playbooks or standard operating procedures (SOPs) to address emerging threats and support new analysts in their investigative efforts, building a knowledge base for the SOC.

• Monitor and fine-tune alert policies based on security cases and alerts generated by various security tools.

• Participate in the development and implementation of new security procedures/documentation to enhance the SOC team's response capabilities.

• Develop processes and documentation for onboarding new customers, ensuring all aspects are in place before go-live.

• Review cases to provide feedback and improve the quality of incident response and documentation within the SOC.

• Create analytics rules, automations, and suppression policies, as per customer requirements or to improve detection quality.

• Collaborate with engineers to develop and automate workflows, reducing manual tasks in the SOC.

• Conduct calls with the counterparts and customers in the event of incidents or special client requests to ensure customer satisfaction.

• Participate in security incident monitoring, detection, response and management, threat hunting, threat modeling, and threat intel activities.

• Being responsible for the development, testing, and deployment of complex IT security solutions.

Requirements:

• University degree in Information Security/ Computer Science/ Information Technology.

• Previous experience in Security Analyst’s or similar position.

• Broad awareness of cybersecurity events, threats and actors, including trends and emerging systemic risks, MITRE ATT&CK, MITRE DEF3ND.

• Understanding of basic security principles with an understanding of malware, threat.

• Good understanding of Operating Systems, Virtualization technologies, Network Devices, Cloud computing concepts, Web Proxies, Firewalls, Intrusion Detection/Prevention Systems, Antivirus/EDR Systems, Data Loss Prevention, Vulnerability Assessment tools, PCI DSS, ISO 27001.

• Strong understanding of security incident management and response, malware management and vulnerability management processes. Knowledge of TCP/IP Protocols, network analysis, network/security applications and common Internet protocols and applications.

• Demonstratable hands on skills for Microsoft Defender suite, Azure, Sentinel, Splunk.

• Excellent English language knowledge, proficiency in Microsoft Office Applications, case management and ticketing systems.

• Good communication skills, result orientated, high sense of responsibility, preciseness.

• nagement and interpersonal skills;

• Excellent verbal and written English.

We offer:

• Monthly gross salary from 3700 to 5000 EUR, depending on your level of expertise.

• Hybrid way of working with cozy office space in the center of Riga, when needed, and flexible working hours opportunities, based on your own preferences.

• Family-oriented company values and healthy attitude towards work and life balance - granting additional 4 vacation days, birthday leave, "Happy Land" space in the office for children, etc.

• Individual development and learning plan, including yearly budget for external training.

• Necessary essentials health insurance with dental services and sports coverage.

• Possibility to work in mutual trust and positive team environment, to be creative and improve working flows by self-initiatives.

• Friendly, multicultural and cooperation orientated colleagues.

About us

Global IT specialist Arvato Systems supports major companies through Digital Transformation. About 3,300 staff in over 25 locations epitomize in-depth technology expertise, industry knowledge, and focus on customer requirements. Working as a team, we develop innovative IT solutions, transition our clients into the Cloud, integrate digital processes, and take on IT systems operation and support.

We prioritize the well-being of our employees and the planet. We believe a healthy workforce and a healthy environment are interconnected. To that end, we empower our team with the tools and resources to thrive both personally and professionally. Our commitment to sustainability and social responsibility is evidenced by our Family Friendly certification from SIF, Green Office recognition and commitment from WWF, and our adherence to Latvia's Inclusion and Diversity charter.

We look forward to receiving your application.

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Company: SIA Arvato Systems Latvia
Country: Latvia
State/Region: Riga
City: Riga
Postal Code: LV-1013
Job ID: 273497