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Senior Systems Engineer - Infra Applications

Boehringer Ingelheim

Boehringer Ingelheim

Software Engineering, IT
Manila, Philippines
Posted on Monday, May 27, 2024
The Position

We are looking for a talented Technology Coordinator Lead for IT INF Application SLC Services who can provide support to IT & Business groups across multiple platforms.

Duties & Responsibilities:

  • Collaborate with project managers, team members, and stakeholders to define project requirements, scope, and objectives
  • Ensure project deliverables meet quality standards and are delivered on time
  • Identify and manage project risks and issues
  • Provide process and technical guidance to technology coordinator analysts
  • Render support to multiple projects simultaneously
  • Optimization of infrastructure processes to improve efficiency and stability


Requirements:

  • Bachelor's degree in computer science, information technology, information systems, computer engineering
  • 3-5 years’ experience as a technical engineer in a related industry
  • Strong experience with systems & data migration activities (e.g. upgrading to newer supported versions, legacy reduction, migration)
  • Solid experience on user-centric IT service management approach
  • Good experience with handling infrastructure (e.g. servers, databases, systems) related services
  • Experienced with managing & handling tickets in ServiceNow


Mandatory Skills:

  • Act as a support lead to technology coordinator analysts
  • Excellent problem-solving, analytical, and technical skills
  • Proven ability to work well in an agile & fast paced team approach
  • Proven ability to gain knowledge on emerging tools, techniques and technologies
  • Good proficiency of ITILv4 process (certified is preferred)
  • Good interpersonal and communication skills


Click here to know what it looks like working at Boehringer Ingelheim Business Services Philippines Inc.