Field Service Technician - Hagglunds
Bosch
Company Description
WE MOVE. YOU WIN.
At Bosch Rexroth Australia, we are at the forefront of driving innovation and engineering excellence in the field of industrial technology. As a leading provider of drive and control technologies, our commitment to delivering cutting-edge solutions is unwavering. With a rich history spanning decades, we have established ourselves as a trusted partner for businesses across various industries, offering a comprehensive range of products and services that optimize performance, efficiency, and sustainability.
Our team at Bosch Rexroth Australia is dedicated to shaping the future of manufacturing and automation, empowering our clients to achieve new levels of productivity and competitiveness. We pride ourselves on our relentless pursuit of quality, safety, and environmental responsibility, ensuring that our solutions not only meet but exceed industry standards.
Job Description
We are seeking a skilled and motivated Field Service Technician to join our Hagglunds division, based at our Mackay, QLD branch.
In this hands on role, you will support customers across heavy industry by delivering field based service, fault diagnosis, installation, and maintenance of Bosch Rexroth Hagglunds hydraulic drive systems. You will work with complex hydraulic circuits, rotating equipment, and auxiliary systems where safety, reliability, and technical precision are critical. Your hydraulic expertise, problem solving capability, and customer focused approach will directly contribute to reduced downtime and long term aftermarket success.
Key responsibilities include, but not limited to:
- Respond promptly to customer service and breakdown requests, carrying out on site inspections, hydraulic fault finding, repairs, and system testing to restore equipment performance and minimise downtime.
- Perform installation, commissioning, and modernisation of large scale hydraulic drive systems, including motors, power units, pipework, controls, and associated components, ensuring compliance with safety and quality standards.
- Diagnose and troubleshoot hydraulic system issues such as pressure, flow, contamination, leakage, overheating, and component wear, supported by detailed testing and root cause analysis.
- Prepare clear and accurate service reports documenting findings, corrective actions, and recommendations for ongoing reliability and maintenance.
- Act as a trusted technical advisor to customers by communicating effectively on site, recommending repair strategies, identifying spare parts and upgrade opportunities, and preparing service quotations.
- Manage service documentation including reports, vendor quotes, delivery dockets, and job records, ensuring completeness, traceability, and quality control.
- Coordinate the ordering, installation, and verification of hydraulic components, perform follow up testing as required, and represent the Bosch Rexroth brand with professionalism while maintaining strict customer confidentiality.
Qualifications
Position Requirements:
- Australian Permanent Resident or Citizen
- Trade qualification as a Hydraulic Fitter, Mechanical Fitter, or equivalent
- Demonstrated experience in field service and maintenance of hydraulic systems, ideally within heavy industry environments
- Strong working knowledge of hydraulic circuits, components, and system diagnostics, including fault finding under pressure, flow, and load conditions
- Strong commitment to safety, quality, and attention to detail
- Self motivated with a practical, results focused approach
- Strong planning and organisational skills, able to manage competing priorities
- Clear and effective communication skills, both written and verbal
Additional Information
The benefits of working at Bosch Rexroth:
- Be part of a globally recognised brand known for innovation, quality and reliability
- Competitive hourly rate with reasonable overtime opportunities
- Flexible working hours to support work-life balance
- Training and development opportunities to advance your career
- Modern tools, equipment and well-maintained service vehicles
- Clean, safe and well-organised work environment with a strong focus on safety and wellbeing
- Long-term career opportunities within a stable and growing global organisation
- Staff discounts on Bosch and affiliated-brand products
If you’re ready for your next challenge and want to be part of a supportive, global organisation that values your contribution, we encourage you to apply.
