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Engineering Client Manager - Media



Marketing & Communications, Sales & Business Development
United States
Posted on Friday, June 21, 2024

Tittle - Engineering Client Manager- Media

Location - NJ, LA, or NYC

Job description:

Are you enthusiastic about encouraging growth and delivering value within the media sector? Capgemini Engineering seeks a dynamic Client Partner to join our team and manage key client relationships within the Media sector (like Disney ESPN). The successful candidate will be responsible for driving business growth, ensuring client satisfaction, and delivering innovative solutions to meet our clients' strategic objectives. The role involves active coordination across teams and demands outstanding inter-personal skills. In this role, you will be instrumental in establishing and attaining targeted bookings and profitability objectives, with a focus on strategically pursuing substantial deals. This role is based in NYC, NJ or LA and will require some travel.

Key Responsibilities:

  • Develop and maintain strong, long-term relationships with key stakeholders at Media sector clients, acting as the primary point of contact and trusted advisor.
  • Identify and pursue new business opportunities within the media sector, leveraging Capgemini Engineering’s capabilities to provide tailored solutions that address client needs.
  • Develop and execute comprehensive account strategies to drive revenue growth, align with client goals, and ensure the successful delivery of services.
  • Oversee the delivery of projects, ensuring they are completed on time, within budget, and to the highest quality standards.
  • Work closely with internal teams, including sales, engineering, and delivery, to coordinate efforts and deliver seamless solutions to clients.
  • Stay informed about industry trends, market developments, and competitive landscape to provide clients with innovative solutions and maintain Capgemini Engineering’s competitive edge.
  • Monitor account performance, manage budgets, and ensure profitability while meeting financial targets.
  • Serve as the voice of the client within Capgemini Engineering, advocating for their needs and ensuring their expectations are met or exceeded.

Required Skills:

  • Proven experience in Media & Entertainment Sales.
  • Bachelor’s degree in business, Engineering (master’s preferred) or related field.
  • Minimum of 7 years of experience in account management, business development, or a similar role within the media industry.
  • Proven track record of managing and growing large client accounts.
  • Strong understanding of the media industry, particularly in content delivery, broadcasting, and related workflows/systems.
  • Excellent communication, negotiation, and presentation skills.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Familiarity with advanced digital transformation initiatives across key verticals.
  • Strong background in Product/Process Engineering.
  • Ability to communicate and influence at senior business levels.
  • Confirmed sales experience in Engineering Services within a global, complex environment.
  • Demonstrated track record of meeting or exceeding annual sales targets.
  • Strong commercial savvy, project/program delivery, and solution development experience.
  • Exceptional relationship-building, communication, and influencing skills.
  • Strong business leadership skills.
  • Self-motivated with the ability to thrive in a matrix organization.

Preferred Skills:

  • Experience working with Media companies like Disney ESPN.
  • Knowledge of relevant technologies in the media and entertainment sectors (e.g., content delivery networks, cloud storage solutions, OTT solutions, digital rights management systems)
  • Experience in business plan and argument development and execution.
  • Working knowledge of modern enterprise architecture and applications.
  • Experience in direct, collaborative, and channel-based selling.
  • Track record of independently leading deals worth $5-10 million.
  • Proven ability to build trust-based client relationships.
  • Hunter mentality with a tenacious approach to prospecting and closing.
  • Demonstrated trust, respect, and strong listening skills.
  • Creative thinking and analytical problem-solving.
  • Focus on delivering client value and collaboration across all levels.
  • Vitality in execution and accountability for results.

Additional Notes:

The ideal candidate must be comfortable engaging at the executive level while also driving technical solutions with a cross-functional team. They should possess a vision of the communications Industry and understand how Communications-based solutions can facilitate modernization and new product deployment alongside advanced analytics, AI/ML, Cloud-Based architectures, and modern enterprise applications.


Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

  • Flexible work
  • Healthcare including dental, vision, mental health, and well-being programs
  • Financial well-being programs such as 401(k) and Employee Share Ownership Plan
  • Paid time off and paid holidays
  • Paid parental leave
  • Family building benefits like adoption assistance, surrogacy, and cryopreservation
  • Social well-being benefits like subsidized back-up child/elder care and tutoring
  • Mentoring, coaching and learning programs
  • Employee Resource Groups
  • Disaster Relief

About Capgemini Engineering

World leader in engineering and R&D services, Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. Coupled with the capabilities of the rest of the Group, it helps clients to accelerate their journey towards Intelligent Industry. Capgemini Engineering has more than 55,000 engineer and scientist team members in over 30 countries across sectors including Aeronautics, Space, Defense, Naval, Automotive, Rail, Infrastructure & Transportation, Energy, Utilities & Chemicals, Life Sciences, Communications, Semiconductor & Electronics, Industrial & Consumer, Software & Internet.

Capgemini Engineering is an integral part of the Capgemini Group, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

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Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

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Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is [$116,000 to $223,000/yr]. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.