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Workplace AI Consultant/ Senior Consultant



Software Engineering, Data Science
United Kingdom
Posted on Thursday, July 4, 2024

About Invent

About Capgemini Invent

As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth.

Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

Our brand promise “Get The Future You Want” reflects our passion for people and technology and highlights the company’s commitment to inclusion and sustainability.

An important aspect of ‘Get the Future You Want’ is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client.

Get The Future You Want

About Digital Workplace Team

Business Technology (BT) is the largest and fastest growing practice at Capgemini Invent. We are a trusted technology consulting & transformation business partner to our clients' Chief Digital Information Officers (CDIOs) and the global Capgemini Group. We combine emotional intelligence, human-centric design, and technology expertise to digitally transform our clients’ web and workplace experiences. We are successful in achieving this through our end-to-end portfolio of digital transformation service offers – Strategy, Design, Delivery, Architecture, Security and Change Management.

Our Digital Workplace practice leads our change management offer within BT. Change management is vital in technology adoption in an ever-complex, digital, and interconnected society. In today’s world, organisations now face a substantial number of changes, coming at an increasing rate, further underpinning the need to be agile. Our mission is to provide inclusive change management services to enable our clients to transform their employee experience. We work with other teams in Invent and Capgemini to ensure our clients adopt emerging technology and practices, utilising low-code business applications and innovative workplace technologies

An overview of the role

The focus of your role is to help clients achieve business growth opportunities by driving Generative AI solutions for the workplace. You will help clients bring to life their vision of an empowered digital workplace using AI technologies to supercharge the end-to-end employee experience with new tools that will unlock both their creativity and productivity so that they can achieve bigger outcomes faster. Our approach to AI combines empathy and pragmatism, ensuring that organisations embed ethics and sustainability at the heart of their deployment strategy. As part of this, you will coach clients through persona-driven piloting, security driven AI model training oversight, user-centric change campaigns at scale and you will help map business value to delivery.

The work

No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It’s really rewarding. And it’s also really varied. You’ll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time.

Why this role ?

Typical objectives for this role may include:

  • Being an advocate for the use of AI, staying on top of the latest trends to inspire clients to invest in transforming the way they work and operate.
  • Helping your client identify, assess, and deploy AI-based solutions to fulfil business requirements at enterprise-level.
  • Defining solution requirements and helping to bring consensus across business and technical stakeholders to proceed with executable designs.
  • Working closely with the technical team to develop tailored AI-based solutions, aligning product to user needs and business objectives.
  • Getting buy-in and aligning senior business and technical leaders on the AI technology benefits, using strong communication, presentation, and analytical skills.
  • Facilitating the adoption of AI, through driving the development and execution of user-centric change campaigns that will need to tackle AI scepticism and respond to AI concerns.
  • Proactively driving performance, accuracy, and adherence to ethical guidelines for AI-based solutions being implemented across workplaces.
  • Defining governance and standards for scaling AI-led technology across the different legal and compliance boundaries of global organisations
  • Deploying AI solutions, using strong project management skills well-versed in agile principles and practices, and confident in managing timelines, budgets, and resources for sound implementation

As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:

  • Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.

  • Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.

  • Learning & development – Training to support your career development and the skills demand within the company, certifications etc.

We'd love to meet with someone with:

We are looking for people with skills and experience in any of the following areas:

  • Professional degree (Masters-level or above)
  • Previous consulting or advisory experience
  • Experience and certification in agile delivery
  • Demonstration of sound functional expertise of AI technology with broad understanding of AI models, learning patterns and applications
  • Understanding of AI solutions, development methodologies, current and emerging AI trends for the workplace
  • Understanding of technology risks and the ability to assess and mitigate them.
  • Ability to collaborate with cross-functional teams, to coach your peers, drive cohesion and contribute to the wellbeing of the people you work with
  • Ability to manage client relationships, effective reporting to secure client satisfaction throughout your project delivery.
  • Proven experience in applying strategy and innovation approaches to solve complex, analytical, and technical problems and ability to take the lead to drive performance and continuous improvements.
  • Confidence in creating high-quality, creative, and compelling presentations to senior business and technology leaders.
  • Passion for continuous learning and a willingness to develop expertise across workplace technologies.
  • Relevant technology certifications (e.g., Microsoft)
  • UK Security clearances

    Why Capgemini is unique ?

    At Capgemini we don’t just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work.

    We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

    Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

    Collaboration and Innovation

    We believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you will learn the customer’s needs and challenges, demo innovative solutions and quickly solve problems. It will help you discover unexpected answers together.


    Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing, and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family, and work-life needs.