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Systems Engineer (Mac Support) | 6 to 9 years | Pan India

Capgemini

Capgemini

Software Engineering, Customer Service
India
Posted on Oct 25, 2024

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description

  • Manage and administer the JMAF (JAMF Pro) portal to ensure proper configuration, user management, and system deployment.
  • Oversee integration with other IT management tools and ensure device enrollment.
  • Create, test, and deploy Mac application packages using JAMF Pro or similar tools.
  • Automate software deployment, updates, and configuration profiles to ensure compliance with organizational policies.
  • Develop and enforce policies for Mac devices through JAMF Pro, including security configurations, software restrictions, and compliance requirements.
  • Monitor and manage policy enforcement to maintain consistent user environments.
  • Provide technical support for Mac users, including installation, configuration, and troubleshooting of hardware, software, and network issues.
  • Resolve escalated issues by working closely with other IT teams or external vendors.

Primary Skills

  • Mac Support
  • JMAF Portal Administration

Secondary Skills

  • Mac application package creation and deployment

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.