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Operational Data Systems Engineer

Capgemini

Capgemini

Software Engineering
Mexico
Posted on Dec 4, 2024

Operational Data Systems Engineer

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

YOUR ROLE

  • Lead the APS-PaaS team in the design and implementation of automated metrics generation environment capable of producing consumable content ranging from near-real-time dashboards to trending-over-time reports. The automation environment is envisioned to be a combination of a proprietary collection of applications, Jira, Smartsheet (being deprecated), Remedy and Excel. Easily accessible and understandable products such as status dashboards, data integrations, workflows, delivery metrics, customer satisfaction reporting and efficacy reports for both near-real-time and trending-over-time intervals are the end goal.

  • Experience in establishing and operating automated report dissemination and notification systems utilizing existing Charter licensed tools.

  • Assist the APS-PaaS team in the collection, processing and distribution of the data, information and knowledge necessary to coordinate service deployment into the company’s private and public cloud infrastructure.

  • Troubleshoot and resolve issues related to process and technology.

  • Establishment of an effective feedback plan for the tools used by the team.

  • Ability to visualize and automate the execution of complex business processes.

  • Perform data collection, analysis, and validation.

  • Respond to data inquiries from various groups within the organization, working towards a goal of providing a robust self-service reporting capabilit

YOUR PROFILE

  • 10+ years IT project-based team experience.

  • 5+ years of experience working with enterprise-level projects. Cable industry experience preferred.

  • Experience in application development, infrastructure definition/configuration, product ownership and data mastering tasks.

  • Data processing tool experience. Example tools include Oracle, Cognos, Salesforce, Tableau, Power BI, MicroStrategy, Zoho, etc.

  • Grafana, Prometheus, Alert Manager preferred

  • Python and SQL experience preferred.

  • Experience with Jira, Remedy, SAP ALM or Rally (or comparable) required. JQL experience is preferred.

  • Experience with Smartsheet, Lucidchart and Excel.

  • Attention to detail.

  • Continuously seeks opportunities to improve features, performance, and usability of the automation tools and processes used by the team.

  • Strong logical and analytic skills.

  • Ability to work effectively in a matrixed environment and deal effectively with ambiguity.

  • Technical curiosity

  • Excellent written and verbal communication skills.

  • The successful candidate will bring creativeness, critical thinking and a self-starter approach to this position.

  • Understands that things move and change quickly and adapts to a fluid work environment.

  • Looks ahead and is ready for upcoming scheduled events, understands tasks needed to perform, and manages performance.

WHAT YOU´LL LOVE ABOUT WORKING HERE

  • At Capgemini Engineering, we encourage flexibility in how, when, and where people get their work done, allowing a better work-life balance, and greater empowerment. They partner with their managers to find an arrangement that works best for their role and their circumstances.
  • Well-Being Hub supports our people worldwide. It means we can grow different aspects of our well-being, manage our work-life balance, respect work hours, and grow our networks.
  • The great thing about working at Capgemini Engineering is that we can just be ourselves. We can work in our own way, bringing our unique skills and perspectives, and inspiring and taking inspiration from our teammates.
  • Working at Capgemini Engineering, it’s not just the can-do spirit and the teamwork that we find inspiring. It’s the flexibility, at an individual level.
  • We’re able to work in our own way and find a balance that works for us. It’s so exhilarating.

ABOUT CAPGEMINI

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 300,000 team members in nearly 50 countries. With its strong 50-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.