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Interactive NLP Software Engineer



Software Engineering
San Jose, CA, USA
Posted on Friday, March 22, 2024

Help us apply AI to improving education! The Cisco Networking Academy is reimagining how to teach technical domains for a heavily AI-assisted world.

This role is pivotal in developing advanced AI-driven educational tools, focusing on conversational, project-based learning platforms. By leveraging natural language processing and machine learning, you will help build personalized interactive learning experiences that adapt to open-ended user inputs in real-time, and foster a deeper, more intuitive understanding of the content. This AI-driven project-based-learning platform will not only enable users to navigate complex concepts more effectively but also ensure that they can apply these insights to a wide variety of real-world scenarios, enhancing problem-solving skills and technical proficiency.

What You'll Do

Our team is building a fast and powerful semantic engine. The focus is on project-based learning, with interactive NLP interfaces to provide real-time instructive feedback to open-ended queries and responses. Features will include conversational agents and embedded adaptive interactive features using real-world emulated experiences. The engine will be crafted to deepen one's understanding of technical subject matter.

Who You Are

We are seeking a Senior Software Engineer with NLP and semantic expertise.

Minimum Qualifications:

  • PhD with 3 years of related experience, or MS degree with 6 years related experience, or BS degree with 8 years of related experience.
  • A minimum of 2 years designing and building AI/ML solutions.
  • 2+ years’ experience with ML model training, deployment experience, and experience integrating NLP models with interactive software.
  • 2+ years programming with JavaScript
  • 2+ years’ experience working with web components (HTML custom elements), CSS3, HTML5, and SVG

Preferred Qualifications:

  • PhD or Master’s degree in Machine Learning/Artificial Intelligence or a Data Science or Computer Science degree with focus on AI/ML
  • 10+ years industry experience focused on machine learning and/or natural language processing with interactive programming and graphics.
  • Strong math skills
  • Multilingual skills helpful.
  • Superb communications skills and ability to collaborate with a team.

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco


Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.