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Software Development Engineer in Test, Duo Security



Software Engineering
Ann Arbor, MI, USA
Posted on Monday, June 17, 2024

What you’ll do

As a core member of the Duo Quality Engineering team, you will write code to test our applications for functionality and performance, with the end goal of making the security of our cloud and mobile products easy for our customers and end users. You will do this in an environment where continuous integration is in place and code is released to production bi-weekly.

You will partner with engineering teams to build automation frameworks and bake quality in each step of the software development process. You will define, measure, and publish metrics to measure product quality and drive quality improvements. You will understand business priorities and risks, and help focus our quality efforts on where they matter the most.

This is a highly technical role with a core requirement of effective collaboration and communication across engineering team members and attention to detail. Success in this role would be achieved by helping us build, test, automate, and deploy Duo’s mobile applications and services swiftly while improving engineering efficiency and developer productivity.

Who You’ll Work With

You’ll be joining Duo; the fastest-growing SaaS business in the Security Business Group within Cisco. You’ll be a part of Duo’s Quality Engineering team whose mission is to empower engineers with the quality tools, frameworks, and processes to continuously (on demand, anytime) ship high-quality code to customers.

You will discover a creative, flexible, and inclusive working environment where our core values are: Engineer the Business, Learn Together, Be Kinder than Necessary and Build for the Future

Minimum Qualifications

· 3+ years of programming experience using Python or a similar language.

· 1+ year of experience in developing test automation using Selenium or a similar framework.

· 1+ year of experience with CI tools and automated build systems such as GitLab and Jenkins.

Preferred Qualifications

· Work on test automation projects up to a 1 quarter time horizon, thereby improving quality across the Engineering Organization.

· Experience with cloud infrastructure to include AWS, GCP or Azure.

· Experience with Sauce Labs, Browserstack, or similar automated testing platforms.

· Experience working with a microservice infrastructure, using containerization and orchestration tools such as Docker, Docker Compose, Kubernetes, EKS, Rancher, and OpenShift.

· Experience with data platforms/analytics tools such as Elastic/Opensearch and Kibana, Snowflake, and Datadog.

· Experience writing mobile native application tests using Swift XCTest, Espresso with Kotlin/Java, and frameworks like Appium

· Proven track record of performing under pressure in a fast-paced environment.

· Motivation and passion to stay on top of new technologies.

· Attention to detail, dependability, and a passion for continuous improvement.

· Partner with all collaborators across engineering to implement test automation frameworks and improve product quality and engineering efficiency.

· Initiate and facilitate substantial discussions about sophisticated issues.

· Identify and propose strategies around technical problems affecting the team, communicate standards and get consensus on solutions.

· Interpret, add to, and complete multi-functional plans

· Work with key team members to make critical decisions

· Lead initiatives and meetings within the team and functional area

· Motivate and empower teammates to achieve a higher level of performance

· Garner resources for the whole team to complete its work

Why Cisco Secure

We're global, we're adaptable, we're diverse, and our security portfolio is as extensive as it is groundbreaking. Have you heard of Threat, Detection & Response, Zero Trust by Duo, Common Services Engineering, or Cloud & Network Security? Those are only a few of our product teams! The only thing we're missing is YOU.

Join an enterprise security leader with a start-up culture, committed to driving innovation and giving you the opportunity to make an impact. We #InnovateToWin and we know we're better together, that's why we're dedicated to inclusivity, collaboration, and diversity in everything we do.

We're proud to be the Best Small and Mid-Size Enterprises Security Solution Cisco Secure continues to grow and evolve year after year with 100% of Fortune 100 Companies using our products, and we're excited to see the new heights we'll reach with your passion for security, your customer focus, and your desire to change things up!

There are so many amazing reasons to join Cisco. Learn more here!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.