At Cisco IT, our mission is to empower our people to perform the best work of their lives. We are seeking a Quality Assurance (QA) Engineer to join our team, focusing on delivering an outstanding device experience for our employees.

WHO WE ARE

The Device Experience organization is responsible for all processes, devices, and systems supporting our global workforce. We work closely with many teams to elevate the employee experience at Cisco, showcasing to our customers and partners what is possible.

WHAT YOU’LL DO

As a QA Engineer, you will play a crucial role in ensuring the highest quality of products released to our employees. Your responsibilities include:

Testing operating systems, applications, devices, and platforms as part of our release processes within a global Agile team.
Develop and design comprehensive test plans and test cases.
Implement tests, identify, document, and track defects and issues, providing detailed reports to the development team for resolution.
Applying standard practices with a quality-first mentality in an Agile team.
Participate in retrospectives and suggest improvements to processes, tools, and methodologies to enhance product quality.
Presenting, sharing, and demonstrating your work to team members and stakeholders.
Maintain and update documentation related to testing processes, results, and quality standards.

WHO YOU ARE

We are looking for a dedicated, curious, and determined individual with:

A passion for mobile and desktop technologies and user experience.
Keen attention to detail and curiosity to understand how things work (and sometimes don’t work).
Excellent verbal, written, and interpersonal skills.
Collaborative and open style with a constructive and positive outlook.

OUR MINIMUM QUALIFICATIONS FOR THIS ROLE

Bachelor’s degree (or higher) in computer science or a relevant engineering degree or graduate of a certification programme (e.g. bootcamp or apprenticeship). Equivalent experience accepted in lieu of these.
Experience with scripting languages (JavaScript, Python).
Able to legally live and work in the country for which you’re applying

OUR PREFERRED QUALIFICATIONS FOR THIS ROLE

Experience with test frameworks, methodologies, and software lifecycle.
Experience of QA automation tools.
Experience with iOS, Android, Windows, and Mac operating systems.
Experience working in an Agile organization, preferably working with Jira.
Experience deploying and maintaining applications in a staging/production environment
Understanding of security practices
Experience with developing, testing and debugging automated tasks (CI/CD pipelines).

WHAT WE OFFER

At Cisco, we truly believe in the wellbeing of our employees and work life balance and our benefits package is designed to reflect this! On top of a competitive remuneration package, you may be entitled to receive these Benefits & Perks and more as part of our People Deal and benefits package + the following:

Annual Leave: 25 days + bank holidays + an additional day off for your birthday
Free shuttle buses between local stations and the Cisco Campus office
We encourage a culture of giving back to the community, and you will be invited to participate in giving back events organised either by the IT team or the Bedfont Lakes campus CSR team. Every year, you can use up 10 days for volunteering activities on top of your normal annual leave allowance!
Employee stock purchase programme
Wellbeing programme via Pavelka
Support in gaining your Cisco certifications
Give you access to the vast resources of Cisco to help enable your learning

WHY CISCO

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (40 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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