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AI/ML Solutions Infrastructure Engineer

Cisco

Cisco

Software Engineering, Other Engineering, Data Science
North Carolina, USA
Posted on Dec 21, 2024

Application window is expected to close on 01/06/2025.

Cisco Marketing is a global organization tasked with building a storied brand, educating a rapidly changing marketplace and developing the pipeline vital to drive a growth-oriented F100 revenue organization. With Cisco’s scale comes a need for structure, with our growth comes the need to change, and with the exciting market opportunities we are tackling comes the chance to innovate. The Marketing Strategy team sits at the heart of our global marketing organization helping to ensure our functions are equipped with the capabilities they need to meet these challenges head on and are prepared to capitalize on tomorrow’s opportunities.

What You’ll Do

The Innovation Engineer will be a part of Marketing Strategy’s Marketing Innovation Lab, a systems design and engineering team passionate about building tomorrow’s capabilities for the marketing organization. As an Innovation Engineer you will focus on driving the technical development and deployment of key AI solutions and systems that move a complex global marketing organization forward. You will work closely with peer technical engineers, our innovation strategists and product managers, and your core business stakeholders to support the iterative discover, design, build and deploy process for solution development.

In this role you will be writing code – lots of it, and we will rely on your developer skillset to support:

  • Solution Development: Build robust software systems to integrate, deploy, and maintain AI applications and ML models in production environments. From one-off applications to repeatable and sophisticated platform models, we will be building it all.
  • Deployment Strategy: Collaborate with engineering team members to design and implement deployment strategies for these applications into cloud environments, ensuring scalability, reliability, and efficiency.
  • Documentation and Practices: Support establishing an effective process for AI and software development operations, and maintain clear documentation of apps, models, data pipelines, and security procedures.

Who You Are

We are looking for true developer athletes – engineers with deep programming skillsets, a passion for AI development and developer philosophies rooted in the tenants of scalability, efficiency and flexibility.

Minimum Qualifications:

  • Bachelor’s degree in a STEM field with 7+ years of experience as a developer or a Master’s with 4+ years of experience
  • 3+ years experience working with core cloud platforms (e.g. AWS, Google, OpenShift, Azure) to develop, test and deploy applications and/or models.
  • Experience in CI/CD and testing, with experience building container-based stand-alone applications using tools like GitHub, Jenkins, Docker and Kubernetes
  • Experience working with common AI-related models, frameworks and toolsets like LLMs, Vector Databases, NLP, prompt engineering and agentic architectures.
  • Experience with Python and SQL.

Preferred Qualifications:

  • Experience applying critical software engineering principles like modularity, abstraction, encapsulation, separation of concern, and test-driven development.
  • Good communication skills with the ability to work independently on complex problems and bring your work back to your team and larger projects for collaborative discussions, decision making and co-development of larger projects.
  • You have proven experience building AI applications for enterprise needs, and can elaborate on the requirements for developing secure and responsible systems for the enterprise
  • You have experience developing for marketing or other go-to-market functions and understand the data and needs of these unique customers
  • You have worked with tools like Mesop and Streamlit for lightweight application development
  • You are familiar with front-end development toolkits like JavaScript, HTML, CSS, etc. and have experience with frameworks like Angular and React.

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!

Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

#WeAreCisco

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.