About us

At Daimler Truck UK Ltd, we deliver Sales and Marketing for all Daimler Truck UK products in the UK. These include:

Mercedes-Benz Trucks: renowned for their quality, reliability, and innovative features. They cater to various industries, from logistics and construction to long-haul transportation. Mercedes-Benz trucks are designed for efficiency, safety, as well as delivering driver comfort.

FUSO Trucks: FUSO, a subsidiary of Daimler, specializes in light and medium-duty trucks. They offer practical solutions for urban delivery, short-haul transport, and vocational applications. FUSO trucks are known for their agility, fuel efficiency, and low environmental impact.

We are dedicated to sustainable transportation solutions to provide fuel efficiency, emission reduction and safety across our ranges.

We here at Daimler Truck are looking for a Data and Reporting Analyst to join our Service Contracts and Warranty team. Within this role, you will be responsible for all Service Contract and warranty reporting by extracting and managing data from various sources in order provide accurate information to the business as well as to help make sound business decisions.

More about the role

Reporting Provision Management

• Develop a suite of dashboards and regular reports to produce consistent and comparable analysis of Service Contracts and Warranty data to all relevant stakeholders enabling them to self-serve where possible.
• Using various software packages including advanced MS Excel and Power BI illustrate situations to the business such as contract, warranty claims data and financial information.
• Create, explain, and distribute monthly, quarterly, annual reports for Service Contracts and warranty that are meaningful, user friendly, and adaptable. Identification of trends and action planning when encountering any issues to ensure they are addressed.
• Complete the weekly parts bonus reporting checking accuracy before sending to all Daimler Truck UK Dealer partners.
• Manage and resolve data issues where necessary and where required escalate any data issues to the relevant responsible department/person/s.
• Continuous analysis and forecasting of the Service Contracts portfolio to track its profitability along with portfolio growth and increased penetration.
• Make recommendations to the business including pricing, audits, admin issues, system issues, system rules, technical vehicle topics, system development and Dealer improvement opportunities.

System and process development.

• Lead the development of the business systems used to produce reporting and where required, implement, and review systems and processes that improve the businesses understanding and decision making linked to Service Contracts and Warranty topics.

Quarterly DVSA Vehicle Safety Recalls Reporting

• Create and present detailed reports to communicate achievement results of vehicle safety recalls to the UK Government via the DVSA on a quarterly basis.

About you

• Previous experience of reporting and data analysis required (Ideally using Power BI application).
• Exposure to artificial intelligence concepts would be favourable.
• Able to work independently using initiative and to think laterally
• Confident in communicating effectively with diverse audiences, both verbal and written.
• Able to prioritise, meet tight deadlines whilst working on multiple requests and projects.
• High levels of numeracy required, together with high levels of accuracy and keen attention to detail.
• Proven IT skills, especially the ability to create/amend complex Excel spreadsheets, produce clear presentations.
• Confident to present findings and make recommendations to senior management.
• To work well as part of a team but also be able to self-start and work effectively on your own.
• Must be able to be flexible and agile in working style.
• Ability to comprehend financial transactions and commercial awareness an advantage.
• Motor industry experience and knowledge of Dealer operations an advantage.

What we'll give you

As well as the opportunity to work for a great business who are passionate in everything that we do, we'll offer you a competitive salary and discretionary bonus structure. We also hope you'll love our products as much as we do, with access to our colleague’s car scheme. On top of that, you'll be able to join our pension scheme and you'll get a flexible benefit pot that can be used to find the benefits that are right for you.

We're here to support you - we offer access to colleague wellbeing resources, including an Employee Assistance Programme and Mental health First Aiders. What's more, we'll also encourage your development, with the training and knowledge you need to reach your potential.

What’s next?

Once you click apply, we’ll take you through to the Daimler Truck careers portal. Here, you’ll need to complete a short 10-minute application form, attach your current CV and submit your salary expectations. Simple.

Closing Date: 11 February 2025

Don't forget to follow us on LinkedIn @ Daimler Trucks UK Ltd.

At Daimler Truck, we promote diversity and stand for an inclusive corporate culture. We value the individual strengths of our employees, because these lead to the best team performance and thus to the success of our company. Inclusion and equal opportunities are important to us. We welcome applications from people of all cultures and genders, parents, people with disabilities and people of any community.

Managing your data

We care about your personal data. The General Data Protection Regulation provides you with more control and by submitting an application to us; we consider this to be an agreement to process your personal data in support of our recruitment and selection process.

Data categories that we process in relation to your application are the ones that you provided as part of the application process. We process your personal data in relation to the application, in accordance with the legal requirements. Recipients of your personal data within our company are the managers of the specialist unit in charge of filling the position and the responsible colleagues from HR.

Your application data is held within our secure application tracking system – you will be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process. We limit the storage of your data to the necessary period. Contact us as DTHR@daimlertruck.com for further information.

If you have any questions about any matter relating to data protection or the personal data that we process about you for the purpose of personnel recruiting, please contact the Chief Officer of Corporate Data Protection for the Daimler Group at the following address: Daimler AG, HPC E600, 70546 Stuttgart, data.protection@daimler.com.

• Health BenefitsHealth Benefits
• Events for employeesEvents for employees
• Discounts for employees possibleDiscounts for employees possible
• Mobile Phone possibleMobile Phone possible
• ParkingParking
• Home Office possibleHome Office possible
• CoachingCoaching
• Company RetirementCompany Retirement
• Good public transportGood public transport
• Internet ConnectionInternet Connection
• Near-site ChildcareNear-site Childcare