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Controls Testing & Assurance (CT&A) Transaction Monitoring Quality Assurance (QA) Team Lead - Assistant Vice President

Deutsche Bank

Deutsche Bank

Quality Assurance
Jacksonville, FL, USA
Posted on Tuesday, June 25, 2024

Job Description:

Job Title Controls Testing & Assurance (CT&A) Transaction Monitoring Quality Assurance (QA) Team Lead

Corporate Title Assistant Vice President

Location Jacksonville, FL


CT&A protects the integrity and reputation of Deutsche Bank. You manage the Bank’s risks and help to avoid unintentional rule breaches and conflicts of interest, you also advise on ethical conduct, governance issues and keep our organization up to date on regulatory and political challenges.

As a Team Lead of the Transaction Monitoring Investigations (TMI) Quality Assurance Team CT&A, you would help protect Deutsche Bank from financial and reputational losses incurred by financial crimes by assessing, controlling, and mitigating risks. Reporting to the TMI QA Team Manager in Jacksonville, you will be responsible for reviews of transaction monitoring cases flagged as potentially suspicious transactions, potential adverse media or PEP matches and items flagged as potential matched to designation targets and prohibited persons list; The QA Team Lead will also assist in the development and management of a team of QA Associates conducting quality reviews of alerts and cases worked by the AML Transaction Monitoring team and for validating the research conducted by the QA Transaction Monitoring Associates and ensuring all Deutsche Bank policies and procedures as well as regulatory rules were followed and strengthen and align the Quality Assurance function to global framework and seek to create sustainable synergies globally for AFC Testing and QA and amongst the rest of the AFC & Compliance testing teams (i.e. Compliance Testing and Assurance and Testing).

What We Offer You

  • A diverse and inclusive environment that embraces change, innovation, and collaboration

  • A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days

  • Employee Resource Groups support an inclusive workplace for everyone and promote community engagement

  • Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits

  • Educational resources, matching gift, and volunteer programs

What You’ll Do

  • Conduct thorough reviews of transaction monitoring cases utilizing Deutsche Bank AML systems to detect any activity indicative of money laundering or other suspicious activity

  • Manage a team of QA Associates and Analysts within the TMI QA program

  • Present findings to the TMI QA Lead in a concise and well written manner and if needed, orally present the same

  • Set team deliverables and set timescales to agreed minimum standards and ensuring adherence to regulatory / audit requirements

  • Promote continuous analysis by interpreting relevant industry regulations and Deutsche Bank’s Compliance policies to ensure controls are appropriately implemented and monitored for compliance

  • Perform oversight functions and work with monitoring team leads in order to provide feedback and determine focus of reviews

Skills You’ll Need

  • Minimum of a bachelor’s degree

  • Relevant experience in a leadership/management capacity

  • Relevant experience as an AML investigator in a transaction monitoring and SAR writing capacity or equivalent experience or education

  • Ability to identify, escalate and communicate issues to management in an effective and succinct manner

  • Effective decision-making skills and strong problem-solving skills

Skills That Will Help You Excel

  • Good team player with the ability to manage the team’s workload and their own

  • Strong interpersonal skills

  • Working knowledge of MS Excel, including pivot tables, macros, filtering, and sorting

  • Excellent writing and communication skills

  • Excellent analytical, judgment and research skills


It is the Bank’s expectation that employees hired into this role will work in the Jacksonville, FL office in accordance with the Bank’s hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in Jacksonville is $75,000 to $ 110,750. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

Deutsche Bank Values & Diversity

We believe talent is found in all cultures, countries, races, ethnicities, genders, sexual orientations, disabilities, beliefs, generations, backgrounds, and experiences. We pursue a working environment where everyone can be authentic and feel a sense of belonging. Click here to find out more about our diversity and inclusion efforts.

We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Learn more about your life at Deutsche Bank through the eyes of our current employees:

The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank’s California Privacy Notice, please email

Deutsche Bank Benefits

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authenti­cally and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!

Click these links to view the following notices: EEO is the Law poster and supplement; Employee Rights and Responsibilities under the Family and Medical Leave Act; Employee Polygraph Protection Act and Pay Transparency Nondiscrimination Provision



Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Click these links to view the following notices: EEO is the Law poster and supplement; Employee Rights and Responsibilities under the Family and Medical Leave Act; Employee Polygraph Protection Act and Pay Transparency Nondiscrimination Provision.