Job Title: IVMO Vendor Manager
Corporate Title: Associate

Division: Group COO

Overview:

The Infrastructure Vendor Management Office (IVMO) manages all contract and vendor legal governance across all Infrastructure divisions in compliance with DB and regulatory requirements and in close co-operation with the Service Owners in the respective Infrastructure Product areas/ countries, the DB Control Functions as well as Global Procurement.

Thereby, the IVMO contributes to the required group wide transparency on DB’s key vendors to drive informed management decisions. Within the IVMO the Vendor Management team is responsible for governing vendor service relationships and activities on a transactional level.

The IVMO is responsible for all Globally Material Vendors and Vendors with “Very High” Inherent Risk, with responsibility for the holistic vendor management, on vendor level, along the end-to-end (e2e) process.

The IVMO is embedded in the Group COO function of the Bank which is responsible for pro-active risk management for all Infra related services/vendors relating to e.g. data privacy, regulatory compliance, third party management and information security, etc.

What we’ll offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

Hybrid Working

We understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables employees to reach a working pattern that works for them. Eligible employees have the opportunity to work from the office and remotely from home (subject to the role’s eligibility).

You can expect:

• Competitive salary and non-contributory pension
• Life Assurance and Private Healthcare for you and your family
• A range of flexible benefits
• The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year

Your key responsibilities

• Manage and own the Vendor service relationship on a strategic level
• Ability to monitor, manage, develop and drive supplier performance and optimize relationships
• Acting as the primary point of contact for Vendor related audit point or findings
• Ensure vendor adheres to bank wide regulatory and compliance requirements and risk frameworks
• Manage vendor service relationship on a transactional level with focus on a particular Infrastructure Product/ region combination
• Ensure contracts contain the correct level of Governance, Controls, service and reporting principles and manage Vendor Risk within the Bank and HR risk appetites
• Ensure vendor adheres to Bank wide regulatory and compliance requirements and risk frameworks
• Monitor the service relationship via Governance, KPI reporting and tracking
• Close collaboration with Control Functions, Global Procurement and Service Owners

Your skills and experience

• Experience in Vendor Management within a Financial Institution and end-to-end knowledge of Procurement processes
• Solid and practical knowledge and experience of Service Delivery Management (SDM) & Supplier Performance Management.
• Experience of contract management & governance and Solid understanding of contract creation and financials
• Experience in change execution and working with third parties and cross-functional teams
• Ability to diagnose improvement areas across processes, tools and systems
• Understanding of NFRM, Global Procurement SDM and Third Party Management (TPM)
• Fully conversant with Vendor Service Delivery metrics (SLA/KPIs/KRIs)
• Have a strong appreciation of risks, regulatory requirements and controls generically and in particular in the vendor outsourcing and service delivery environment
• Strong English and communication skills, both oral and written. And German language skills (oral and written) is a plus

How we’ll support you

• Training and development to help you excel in your career

• Flexible working to assist you balance your personal priorities

• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards)

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.