Job Description

• Working out in detail improvements of existing IT solutions.
• Independently obtaining expert input from and aligning with Business Analyst on design and improvements of blueprints.
• Support definition of technical detail of the IT solution as requested by Project management and deployment methodologies.
• Communication of technical information to a non-technical audience and vice versa.
• Setup of chosen solution in the application (no coding).
• Work closely together with suppliers to get the agreed deliverables including developments from Application Developers.
• Create and execute (non-UAT) tests; document and communicate results to the Project/Workstream Leaders.
• Deliver requested deliverables as defined by Project/Workstream Leaders in agreement with DePICT and ONE.DEPLOY methodologies.
• Checking collected data and execute data conversion.
• Provide configuration and data support (L1/L2 application support) during hyper care in case of production issue.
• Write documentation for handover of GAPs to L2 centralized support team and help local team to be prepared for L1 support.

Qualifications:

• Fluent in English
• Minimum 3 years’ experience with the setup of logistics processes and related applications.
• Minimum 3 years project delivery experience.
• Expert knowledge SQL
• Being able to configure (normal/high complexity) E2E implementations independently.
• Ability to translate process requirements into system requirements.
• Customer and supplier contact.
• Ability to help colleagues with specific expertise and to coach on content and skills (buddy principle).
• Detailed knowledge of logistics processes (warehousing and transportation).
• Understand impact of IT solution on standardized operations, incl. sparring with engineer to propose alternative (e.g., operational) solutions.