Senior Specialist Professional IT Infrastructure & Systems Administration

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Provide IT Support to all users in the DGFF Organisation managed through the Service Desk to ensure IT and the related Infrastructure is available and supporting business requirements.DHLGlobal Forwarding has an opening Senior Specialist Professional IT Infrastructure & Systems Administrationin Johannesburg, South Africa. Join us in connecting people and improving lives!

In this Senior Specialist Professional IT Infrastructure & Systems Administration Position

• Implement IT infrastructure and systems plans and processes to ensure maximum provision of an efficient system/ network
• Coordinate and provide technologies such as operating systems, hardware, database, middleware, monitoring and infrastructure applications globally
• Deliver activities to demonstrate, install and commission infrastructure servers and their routine upgrades for products, services and systems
• Promptly share information on updates, known errors, changes in availability, new facilities, etc.
• Prepare roll out schedules and deploy critical security patches to servers and clients in a timely and efficient manner
• Conduct testing, packaging and successfully deploying software/ applications/ processes
• Review and support installation, service, maintenance, and repair of equipment and systems at sites by field service and technical support team
• Implement new services and changes to existing services in the production/ development environments.
• Suggest modifications to technical service restorations and troubleshooting procedures for identifying, testing and diagnosing computer system and peripheral equipment faults
• Assess product/ equipment performance based on field support data, and recommend modifications or improvements
• Interpret technical or procedure manuals on behalf of non-technical users and provide routine training in normal usage of systems, products and services
• Act as subject matter expert for other infrastructure services sub-teams for chosen specialty and assist with problem resolution and project completion, as needed
• Align and comply with infrastructure standards provided or set by global standards organizations such as ITSS
• Resolve and analyze issues in day-to-day delivery and implement practices, processes and protocols for IT infrastructure and system focusing on increasing effectiveness and efficiency
• Provide support on issues and problems from less experienced/ new team members, provide direction and guidance as needed.
  
  
  Now, here is what we need from you!
  
  
• Understanding and practical experience of the IT requirements within the division
• Proven experience in the management of a team across IT Infrastructure and System Development
• Understanding of the operating systems, system and network administration Innovative
• Strategic thinking
• Systematic problem solving
• Negotiation skills
• Communication skills and information sharing.
• 1-3 years’ experience in IT relate field.
• Must have a matric
• Bachelor's Degree in IT/Computer science
• Tertiary Education in IT related subjects, For Example: A+, N+, Microsoft Certified

We offer:

• Comprehensive training and development opportunities.
• Mentorship from experienced freight forwarding professionals and senior leaders.
• Competitive salary

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than 30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.