Senior HR Operations Specialist (Ready for First People-Lead Role)
Deutsche Post
Utrecht, Netherlands
Full-time | Hybrid (Work from home and office)
Lead People. Shape Quality. Drive HR Excellence.
Are you a natural people leader who thrives in a fast-paced, operational environment? We’re looking for an HR Administration Team Lead to guide a team of 8–15 HR Specialists responsible for accurate and compliant employee data administration across all Dutch business units.
This is a role for someone who loves coaching others, solving complex HR data challenges, and ensuring smooth operations that make a real difference for employees nationwide.
What You’ll Lead & Own
• Lead, coach, and develop a team of HR Services Specialists
• Oversee daily operations, workload planning, and service levels
• Ensure accurate and timely HR data aligned with Dutch labor laws
• Act as the expert contact for complex HR/EDA cases
• Support audits, compliance, KPIs, and continuous improvement initiatives
What You Bring
•3+ years of experience in HR operations or HR service delivery within an SLA‑driven or shared service center environment.
• Strong people leadership experience
• Operational/SLA-driven environment experience
• Knowledge of Dutch HR laws and HR processes
• Fluent Dutch + intermediate English
Why Join Us
You’ll lead a team that is the backbone of employee data accuracy for an entire country — with space to improve processes, grow your leadership skills, and impact thousands of colleagues.
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